Openbravo Issue Tracking System - Openbravo ERP |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0048718 | Openbravo ERP | A. Platform | public | 2022-03-04 09:26 | 2022-03-21 10:23 |
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| Reporter | yogaskarnik | |
| Assigned To | yogaskarnik | |
| Priority | high | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 5 | OS Version | |
| Product Version | PR20Q2.2 | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Web browser | |
| Modules | Core |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0048718: Not able to change password |
| Description | Change password screen non-responsive when logged in to back-office through the Web-POS.
We noticed that when the user is not associated with a Business Partner or Business Partner Address then this problem occurs. So a workaround is to associate a user with the business partner.
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| Steps To Reproduce | -Login to Web-POS
-Go to Menu and click on Back-office menu entry
-In the back-office, click on the user and change password, and click Apply button
-Notice that the Apply button is non-responsive |
| Proposed Solution | We have attached the stack trace from the customer's environment for your reference. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  change-password-issue.txt (5,299) 2022-03-04 09:26
https://issues.openbravo.com/file_download.php?file_id=16693&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-03-04 09:26 | yogaskarnik | New Issue | |
| 2022-03-04 09:26 | yogaskarnik | Assigned To | => Triage Platform Base |
| 2022-03-04 09:26 | yogaskarnik | File Added: change-password-issue.txt | |
| 2022-03-04 09:26 | yogaskarnik | Modules | => Core |
| 2022-03-04 09:26 | yogaskarnik | Triggers an Emergency Pack | => No |
| 2022-03-04 09:33 | yogaskarnik | Proposed Solution updated | |
| 2022-03-04 09:52 | yogaskarnik | Description Updated | bug_revision_view_page.php?rev_id=23721#r23721 |
| 2022-03-04 09:52 | yogaskarnik | Proposed Solution updated | |
| 2022-03-09 17:10 | AugustoMauch | Note Added: 0135596 | |
| 2022-03-09 17:10 | AugustoMauch | Status | new => feedback |
| 2022-03-09 17:10 | AugustoMauch | Assigned To | Triage Platform Base => yogaskarnik |
| 2022-03-18 11:17 | yogaskarnik | Note Added: 0135839 | |
| 2022-03-18 11:18 | yogaskarnik | Resolution | open => no change required |
| 2022-03-21 10:23 | AugustoMauch | Note Added: 0135876 | |
| 2022-03-21 10:23 | AugustoMauch | Status | feedback => closed |
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Notes |
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Yogas, I cannot reproduced the issue. In livebuilds I logged in in the POS with the Openbravo user (that is not associated with a business partner). Then I clicked on the Backoffice button and was able to update its password without any trouble, both from the User window and using the Change Password tab in the Profile |
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(0135839)
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yogaskarnik
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2022-03-18 11:17
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A custom event handler updating the Business Partner entity when updating the User is causing this exception. So this issue is not relevant anymore. |
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No change required in the product, problem was caused by customization module, owner has been notified |
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