Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0048678 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Openbravo ERP] 07. Sales management | major | always | 2022-02-25 15:14 | 2022-03-15 18:18 | |||
| Reporter | sofidossant | View Status | public | |||||
| Assigned To | Triage Omni OMS | |||||||
| Priority | high | Resolution | no change required | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | PR21Q2.4 | SCM revision | ||||||
| Review Assigned To | aferraz | |||||||
| Web browser | ||||||||
| Modules | Core | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0048678: Accounting Error (Customer Prepayments) | |||||||
| Description | If Payment is done before invoicing and order is returned from customer then system is not creating a correct entries in accounts. Customer Prepayments accounting entry is not getting cleared in this case. ATTACHED VIDEO: https://drive.google.com/file/d/1VdgsmmatLXwy_W_E04xAmWPds9Oc4rXb/view?usp=sharing [^] | |||||||
| Steps To Reproduce | Steps to reproduce- 1. Book sales order 2. Add Payment 3. Create Shipment and Invoice 4. Post Sales Invoice 5. Create Return from customer for this booked order 6. Create Return Material Receipt 7. Create Credit 8. Unpost and delete financial account entry of sales invoice payment from Financial Account. 9. Reactivate Payment In, delete lines then add Both Sales Invoice and RMI payment. Post payment. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Before.png [^] (179,772 bytes) 2022-03-14 17:47
After.png [^] (186,744 bytes) 2022-03-14 17:47
| |||||||
 Relationships [ Relation Graph ]
[ Dependency Graph ]
|
|
 Relationships |
|
Notes |
|
|
(0135701) aferraz (manager) 2022-03-14 17:46 |
If invoice is unposted and posted again, Accounts Receivable accounting entry is used instead of Customer Prepayments entry. |
|
(0135738) idiez (reporter) 2022-03-15 16:26 |
The customer says "I would like to know if it is not possible for the system to automatically determine and make the correct posting, or if the only option is to re-post the invoice. Please check with your team and they will get back to you. Since this ticket was acknowledged as an error by your product team, what is the current status?" |
|
(0135747) aferraz (manager) 2022-03-15 18:18 |
It is needed to re-post the invoice. |
|
Notes |
|
Issue History |
|||
| Date Modified | Username | Field | Change |
| 2022-02-25 15:14 | sofidossant | New Issue | |
| 2022-02-25 15:14 | sofidossant | Assigned To | => Triage Finance |
| 2022-02-25 15:14 | sofidossant | Modules | => Core |
| 2022-02-25 15:14 | sofidossant | Triggers an Emergency Pack | => No |
| 2022-03-08 11:47 | sofidossant | Priority | normal => high |
| 2022-03-08 11:47 | sofidossant | Severity | minor => major |
| 2022-03-14 17:46 | aferraz | Review Assigned To | => aferraz |
| 2022-03-14 17:46 | aferraz | Note Added: 0135701 | |
| 2022-03-14 17:46 | aferraz | Status | new => closed |
| 2022-03-14 17:46 | aferraz | Resolution | open => no change required |
| 2022-03-14 17:47 | aferraz | File Added: Before.png | |
| 2022-03-14 17:47 | aferraz | File Added: After.png | |
| 2022-03-15 16:26 | idiez | Note Added: 0135738 | |
| 2022-03-15 18:18 | aferraz | Note Added: 0135747 | |
|
Issue History |
| Copyright © 2000 - 2009 MantisBT Group |
 |