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ID
0048389
TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[POS2] Restaurantsmajoralways2022-01-12 15:272022-07-12 08:46
Reportertimothee_catteeuwView Statuspublic 
Assigned Toguilleaer 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionTAP
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Statusapproved
Review Assigned Tocberner
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0048389: JIRA 2597 - Open drawer when closing does not work

DescriptionCf. this part of wiki :

http://wiki.openbravo.com/wiki/Retail:Web_POS_User_Guide#Cash_Up [^]

I verified on my client environments (restaurant version) this parameter "Web POS Open Drawer approval Cash Up" is correctly put to “Y”. Yet the drawer is not opened just after closing the till.

According to wikipedia : Since RMP29 the cash drawer will be opened when this screen is shown if one of the payments methods is defined as cash or it is configured to open the cash drawer.

It should be opened because of configuring this parameter.
Steps To Reproduce1) Go to BO and open preference window
verify if "Web POS Open Drawer approval Cash Up" is put to Yes for your client or for your organization (otherwise create it)
2) Refresh data on WebPos by log out and login + refresh data
3) Do and pay several tickets
4) Close your till by clicking "close till" option
--> Drawer is not opened

You can also try by clicking on "count safe box", drawer is also not opened
Proposed SolutionManage opening of the drawer when closing either with the existing preference or with a new preference
TagsNo tags attached.
Attached Files

- Relationships [ Relation Graph ] [ Dependency Graph ]
depends on defect 0048443 closedelara JIRA 2597 - Open drawer when closing does not work 

-  Notes
(0134592)
cberner (viewer)
2022-01-27 11:25

 Merge request created: https://gitlab.com/obcustomers/AGAP/com.openbravo.flunch.reports/-/merge_requests/19 [^]

- Issue History
Date Modified Username Field Change
2022-01-12 15:27 timothee_catteeuw New Issue
2022-01-12 15:27 timothee_catteeuw Assigned To => Retail
2022-01-12 15:27 timothee_catteeuw OBNetwork customer => No
2022-01-12 15:27 timothee_catteeuw Triggers an Emergency Pack => No
2022-01-17 14:45 elara Assigned To Retail => elara
2022-01-17 14:45 elara Status new => scheduled
2022-01-20 09:24 guilleaer Status scheduled => acknowledged
2022-01-20 09:24 guilleaer Status acknowledged => scheduled
2022-01-20 09:24 guilleaer Type defect => backport
2022-01-20 09:26 guilleaer Note Added: 0134407
2022-01-20 09:26 guilleaer Status scheduled => resolved
2022-01-20 09:26 guilleaer Fixed in Version => TAP
2022-01-20 09:26 guilleaer Resolution open => fixed
2022-01-20 09:26 guilleaer Review Assigned To => guilleaer
2022-01-20 09:26 guilleaer Status resolved => closed
2022-01-20 18:49 hgbot Merge Request Status => open
2022-01-20 18:49 hgbot Note Added: 0134434
2022-01-20 19:13 guilleaer Note Deleted: 0134434
2022-01-20 19:14 hgbot Merge Request Status open => approved
2022-01-20 19:14 hgbot Note Added: 0134437
2022-01-20 19:14 guilleaer Note Deleted: 0134437
2022-01-25 14:20 hgbot Note Added: 0134555
2022-01-25 16:50 hgbot Note Added: 0134558
2022-01-26 11:02 timothee_catteeuw Status closed => new
2022-01-26 11:03 timothee_catteeuw Note Added: 0134566
2022-01-27 11:25 cberner Note Added: 0134592
2022-07-12 08:45 guilleaer Note Deleted: 0134566
2022-07-12 08:45 guilleaer Note Deleted: 0134558
2022-07-12 08:45 guilleaer Note Deleted: 0134555
2022-07-12 08:45 guilleaer Note Deleted: 0134407
2022-07-12 08:45 guilleaer Status new => scheduled
2022-07-12 08:45 guilleaer Assigned To elara =>
2022-07-12 08:45 guilleaer Status scheduled => resolved
2022-07-12 08:45 guilleaer Fixed in Version TAP =>
2022-07-12 08:45 guilleaer Assigned To => guilleaer
2022-07-12 08:45 guilleaer Review Assigned To guilleaer => cberner
2022-07-12 08:45 guilleaer Status resolved => closed

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