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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajorsometimes2021-12-01 16:142022-03-01 17:57
Reportertimothee_catteeuwView Statuspublic 
Assigned Toguilleaer 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionTAP
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Toguilleaer
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0048187: JIRA 2534 (Custom) - Blocking error when returning a ticket

DescriptionSometimes when doing a verified return a blocking error appears and it is not possible to do this return ticket. When it happen it is necessary to close all the opened tickets and do again the return.

Not reproducible on livebuild, just on Test and INT env
Steps To ReproduceGo and login in Webpos
open a new ticket and add several product
Don't go to the payment but just open a new ticket and add several product to this new ticket
switch to payment method for this one and pay
Go to orders historic and select the last order you have done
click on "verified return"
select 1 product by clicking a checkbox
Click apply
An error appears --> Cannot read properties of undefined (reading 'scale'); line: (*)

Actually if you go back (by clicking cancel button) and go the ticket view and then you delete the ticket you didn't finish, you will be able to do your verified return you tried to do previously (no error appears)

Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0048247 closedprakashmurugesan88 JIRA 2490 - Wrong behavior when external system discount are applied 
related to defect 0048234 closedsntgreale Verified returns and discounts are not having a correct behavior - Case 3 
blocks defect 0048148 acknowledgedRetail Verified returns and discounts are not having a correct behavior (Umbrella issue) 

-  Notes
guilleaer (manager)
2021-12-23 09:53

It seems that this issue is caused by a wrong customization done in AGP environment (com.openbravo.flunch.integration.comarch.orders/web-jspack/com.openbravo.flunch.integration.comarch.orders/src/model/user-interface/user-actions/ReturnVerifiedTicket.js)

Once all issues about VR (48148) are fixed this file should be removed and this issue re-checked
guilleaer (manager)
2022-01-17 13:22

Caused by customization file

guilleaer (manager)
2022-03-01 17:57

File removed from FS [^]

- Issue History
Date Modified Username Field Change
2021-12-01 16:14 timothee_catteeuw New Issue
2021-12-01 16:14 timothee_catteeuw Assigned To => Retail
2021-12-01 16:14 timothee_catteeuw Triggers an Emergency Pack => No
2021-12-17 09:53 caristu Tag Attached: AGPCustom
2021-12-17 09:54 caristu Assigned To Retail => guilleaer
2021-12-17 09:55 caristu Status new => acknowledged
2021-12-17 09:55 caristu Relationship added related to 0048247
2021-12-17 09:55 caristu Relationship added related to 0048234
2021-12-23 09:51 guilleaer Relationship added blocks 0048148
2021-12-23 09:53 guilleaer Note Added: 0133929
2021-12-23 10:03 guilleaer Summary JIRA - Blocking error when returning a ticket => JIRA 2534 (Custom) - Blocking error when returning a ticket
2022-01-17 13:21 guilleaer Status acknowledged => scheduled
2022-01-17 13:22 guilleaer Review Assigned To => guilleaer
2022-01-17 13:22 guilleaer Note Added: 0134329
2022-01-17 13:22 guilleaer Status scheduled => closed
2022-01-17 13:22 guilleaer Resolution open => no change required
2022-03-01 17:57 guilleaer Note Added: 0135368

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