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ID
0047587
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] Corecriticalalways2021-08-24 18:432021-09-07 07:36
ReporterjmelinView Statuspublic 
Assigned ToAtulOpenbravo 
PriorityurgentResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date2021-09-01
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0047587: JIRA 2298 - Overpayment with cash and credit note applies on credit note instead of cash

DescriptionWhen paying by credit note and cash
If there is an overpayment
then there must a cashback first

ex:
total to pay is 10€
customer gives a credit note of 7€ and cash of 5€ (total = 12€)

should give a cash back of 2€ in cash but instead the overpayment is "done" of credit note.

also received amount in "payment plan" and received/expected amount in "payment details" are not correct
Steps To ReproduceFor the generation of a credit note, you can refer to:
https://issues.openbravo.com/view.php?id=47586 [^]

n BO, switch to role "White valley group admin"
- Create a new "Payment method" named "Credit note return"

- create a new "Payment provider":
  - Provider = "Gift Card Provider"
  - Name = "Credit note return"

- Open "Touchpoint type" named "POS2SD VBS POS2 Terminal Type"
  - Add new payment method "Credit note return" linked to the previous payment method and with:
      - "Payment provider" = "Credit note return"
      - "Payment method type" = "Credit Note Payment Type"

- Create a financial account for vallblanca store and add the payment method "Credit note return"

- Open "Touchpoint" named "VBS-2"
  - Add "Payment type" with search key "Credit note return" and named "Credit note return"


Connect to VBS-2
-Create a new sales order and add "Avalanche transceiver" qty=1
- Checkout, click on payment method "Credit note return" and look for existing credit note (amount < total amount)
- Add a payment by cash so you have an overpayment

=> on the POS, we have a message "Change XX.XX €" (amount of the overpayment

- Click on done to close the order

=> open the sales order in BO
- the received amount for the credit note is not correct
- after clicking on the "Payment in" of the credit note, you can the overpayment of XX.XX€
TagsNo tags attached.
Attached Filespng file icon 1.PNG [^] (42,733 bytes) 2021-08-24 18:51


png file icon 2.PNG [^] (14,631 bytes) 2021-08-24 18:51


png file icon 3.PNG [^] (46,956 bytes) 2021-08-24 18:51

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0047547 closedAtulOpenbravo JIRA 2277 - Overpayment with CRT and Cash generate a credit note 

-  Notes
(0131589)
AtulOpenbravo (viewer)
2021-09-07 07:34

Fixed in MR for issue 47547

https://issues.openbravo.com/view.php?id=47547 [^]

https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/83 [^] [^]

- Issue History
Date Modified Username Field Change
2021-08-24 18:43 jmelin New Issue
2021-08-24 18:43 jmelin Assigned To => Retail
2021-08-24 18:43 jmelin OBNetwork customer => Gold
2021-08-24 18:43 jmelin Triggers an Emergency Pack => No
2021-08-24 18:50 jmelin Steps to Reproduce Updated View Revisions
2021-08-24 18:51 jmelin File Added: 1.PNG
2021-08-24 18:51 jmelin File Added: 2.PNG
2021-08-24 18:51 jmelin File Added: 3.PNG
2021-08-30 11:00 dmiguelez Regression date => 2021-09-01
2021-08-30 11:00 dmiguelez Status new => acknowledged
2021-08-30 11:02 dmiguelez Relationship added related to 0047547
2021-09-07 07:33 AtulOpenbravo Assigned To Retail => AtulOpenbravo
2021-09-07 07:33 AtulOpenbravo Status acknowledged => scheduled
2021-09-07 07:34 AtulOpenbravo Note Added: 0131589
2021-09-07 07:34 AtulOpenbravo Status scheduled => resolved
2021-09-07 07:34 AtulOpenbravo Resolution open => fixed
2021-09-07 07:36 AtulOpenbravo Status resolved => closed


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