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ID
0047325
TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[POS2] POSmajorhave not tried2021-07-01 13:422021-07-07 12:26
Reportertimothee_catteeuwView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionTAP
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Toguilleaer
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0047325: JIRA 2200 - Ticket printed twice in case of return

DescriptionIn a use case it is possible to print twice the same return ticket and in the same transaction.
In order to reproduce it is necessary to do a return ticket which is not a verified return, when you pay 2 documents are printed.

Easily reproductible on livebuilds : https://livebuilds.openbravo.com/retail_pos2_modules_pgsql/web/pos/?terminal=VBS-2 [^]


Steps To Reproducelogin WebPos
Add several products in your basket
Select "return order" option
Switch to payment mode
Finalize the payment
2 return tickets are printed
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
blocks defect 0047316TAP closedRetail JIRA 2200 - Ticket printed twice in case of return 

-  Notes
(0130225)
guilleaer (manager)
2021-07-07 12:26

This is an standard behavior

Using preference “Print Return order once instead twice in Web Pos” will allow to print just once.

It seems that it is a common practice to print returns twice @for customer, one for store/restaurant)

- Issue History
Date Modified Username Field Change
2021-07-02 13:31 guilleaer Type defect => backport
2021-07-02 13:31 guilleaer Status scheduled => acknowledged
2021-07-07 12:26 guilleaer Status acknowledged => scheduled
2021-07-07 12:26 guilleaer Review Assigned To => guilleaer
2021-07-07 12:26 guilleaer Note Added: 0130225
2021-07-07 12:26 guilleaer Status scheduled => closed
2021-07-07 12:26 guilleaer Resolution open => no change required


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