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| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0047319 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | critical | always | 2021-07-02 11:08 | 2021-07-15 12:34 | |||
| Reporter | timothee_catteeuw | View Status | public | |||||
| Assigned To | Retail | |||||||
| Priority | normal | Resolution | invalid | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | TAP | |||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
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| Regression level | ||||||||
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| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0047319: JIRA 2206 - Ingenico - no ticket on terminal if payment is refused | |||||||
| Description | When payment through Axis C3 is refused, no customer receipt is printed in order to indicate the payment transaction failed. | |||||||
| Steps To Reproduce | Tested with a channel touchpoint correctly configured in Axis C3 terminal configuration available in the related menu on BO (cf. this doc http://wiki.openbravo.com/wiki/Retail:AXISC3_Payment_Provider [^] [^]) - Host : localhost - Port : 9518 - Terminal : 00000165 - Prints info checked - interface : network Example of a user allowing to fail the payment. Log in WebPOS Start a new ticket Add several products in your basket Switch to payment mode Select Card as payment method The amount to pay is forwarded to the terminal payment (tested with an Ingenico desk/5000) insert a dev credit card fill in the pin code but without validating Wait around 5 seconds The payment is refused and a pop-up is displayed to indicate the error --> No receipt printed in order to indicate it. | |||||||
| Tags | No tags attached. | |||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2021-07-02 11:08 | timothee_catteeuw | New Issue | |
| 2021-07-02 11:08 | timothee_catteeuw | Assigned To | => Retail |
| 2021-07-02 11:08 | timothee_catteeuw | Triggers an Emergency Pack | => No |
| 2021-07-02 11:13 | timothee_catteeuw | Steps to Reproduce Updated | View Revisions |
| 2021-07-02 11:22 | timothee_catteeuw | Reproducibility | have not tried => always |
| 2021-07-02 13:28 | guilleaer | Status | new => acknowledged |
| 2021-07-02 13:28 | guilleaer | Resolution time | => 1626300000 |
| 2021-07-02 13:28 | guilleaer | Status | acknowledged => scheduled |
| 2021-07-02 13:28 | guilleaer | Status | scheduled => acknowledged |
| 2021-07-15 12:34 | dmiguelez | Status | acknowledged => scheduled |
| 2021-07-15 12:34 | dmiguelez | Status | scheduled => closed |
| 2021-07-15 12:34 | dmiguelez | Resolution | open => invalid |
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Issue History |
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