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TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[POS2] POScriticalalways2021-07-02 11:082021-07-02 13:28
Reportertimothee_catteeuwView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusacknowledgedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionTAP
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0047324: JIRA 2206 - Ingenico - no ticket on terminal if payment is refused

DescriptionWhen payment through Axis C3 is refused, no customer receipt is printed in order to indicate the payment transaction failed.
Steps To ReproduceTested with a channel touchpoint correctly configured in Axis C3 terminal configuration available in the related menu on BO (cf. this doc [^] [^])
- Host : localhost
- Port : 9518
- Terminal : 00000165
- Prints info checked
- interface : network

Example of a user allowing to fail the payment.
Log in WebPOS
Start a new ticket
Add several products in your basket
Switch to payment mode
Select Card as payment method
The amount to pay is forwarded to the terminal payment (tested with an Ingenico desk/5000)
insert a dev credit card
fill in the pin code but without validating
Wait around 5 seconds
The payment is refused and a pop-up is displayed to indicate the error
--> No receipt printed in order to indicate it.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
blocks defect 0047319TAP closedRetail JIRA 2206 - Ingenico - no ticket on terminal if payment is refused 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2021-07-02 13:28 guilleaer Type defect => backport
2021-07-02 13:28 guilleaer Status scheduled => acknowledged

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