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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] Coremajorhave not tried2021-06-01 08:372021-07-15 13:41
ReportercaristuView Statuspublic 
Assigned Tojarmendariz 
PriorityhighResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0046915: No UI feedback in case of having failed messages in the synchronization buffer queue

DescriptionIf there is an error while processing a synchronization buffer message, the synchronization buffer handles it, avoiding the message removal from the queue until it is correctly synchronized.

In that case there is no UI feedback informing about this, the message queue may be growing with messages pending to be synchronized and users can't notice about this.
Steps To Reproduce0) Apply the attached patch in mobile.core module which simulates an error while synchronizing the order with the backend when its finished. Run ant build to deploy the change.
1) Create and ticket, add a product and pay it.
2) The background synchronization of the ticket with the backend failed and no message was shown in the UI. You can also check with dev tools that the number of enqueued messages is increasing.
Proposed SolutionAdd a listener to the synchronization buffer that shows a message in the UI when a backend sync message fails.
TagsNo tags attached.
Attached Filesdiff file icon syncFail.diff [^] (1,450 bytes) 2021-07-12 13:46 [Show Content]

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0046914 closedprakashmurugesan88 Errors sending email must be caught 
related to feature request 0047244 acknowledgedTriage Platform Base Pending to synchronize list should be updated in real-time 
depends on backport 0047008TAP closedjarmendariz No UI feedback in case of having failed messages in the synchronization buffer queue 

-  Notes
hgbot (developer)
2021-07-12 13:27

Merge Request created: [^]
hgbot (developer)
2021-07-15 13:41

Merge request merged: [^]
hgbot (developer)
2021-07-15 13:41

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: d91b6cd83a6caccaf660ca156ca7734a7220e7df
Author: Javier Armendáriz <>
Date: 2021-07-15T11:41:00+00:00
URL: [^]

Fixed ISSUE-46915: Adding a sync buffer listener to show an error message when a synchronization with backend fails

M src-db/database/sourcedata/AD_MESSAGE.xml
M web-jspack/org.openbravo.core2/src/authentication/loginInitActions.js

- Issue History
Date Modified Username Field Change
2021-06-01 08:37 caristu New Issue
2021-06-01 08:37 caristu Assigned To => platform
2021-06-01 08:37 caristu File Added: printError.diff
2021-06-01 08:37 caristu Triggers an Emergency Pack => No
2021-06-01 08:37 caristu Issue generated from 0046914
2021-06-01 08:37 caristu Relationship added related to 0046914
2021-06-01 08:39 caristu Resolution time => 1624312800
2021-06-07 15:07 guilleaer Status new => scheduled
2021-06-07 15:07 guilleaer Status scheduled => acknowledged
2021-06-14 21:59 jarmendariz Assigned To platform => jarmendariz
2021-06-24 15:48 jarmendariz Relationship added related to 0047244
2021-07-12 13:27 hgbot Note Added: 0130371
2021-07-12 13:45 jarmendariz File Deleted: printError.diff
2021-07-12 13:45 jarmendariz Status acknowledged => scheduled
2021-07-12 13:46 jarmendariz File Added: syncFail.diff
2021-07-12 13:50 jarmendariz Steps to Reproduce Updated View Revisions
2021-07-12 13:50 jarmendariz Proposed Solution updated
2021-07-14 09:45 dmiguelez Resolution time 1624312800 => 1628028000
2021-07-15 13:41 hgbot Note Added: 0130511
2021-07-15 13:41 hgbot Resolution open => fixed
2021-07-15 13:41 hgbot Status scheduled => closed
2021-07-15 13:41 hgbot Note Added: 0130512

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