Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0045863 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Quotations | major | always | 2021-02-08 11:54 | 2021-03-05 08:21 | |||
| Reporter | andrea_lopez | View Status | public | |||||
| Assigned To | rqueralta | |||||||
| Priority | urgent | Resolution | fixed | Fixed in Version | RR21Q2 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | approved | |||||||
| Review Assigned To | marvintm | |||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0045863: Quotation of services related to a layaway. If quotation is canceled, the link to the layway is not deleted. | |||||||
| Description | A layaway is created. A quotation of a service linked to the product of this layaway is then created. If the quotation is rejected and afterwards the inital layaway order is either tried to be prepared or canceled, an error popup will appear stating that there is still a document (Quotation previously rejected) linked to the order and it won't be possible to complete neither of these actions. | |||||||
| Steps To Reproduce | 1.- Login to WEBPOS. 2.- Create a Layaway and select a customer. 4.- Add a product. 5.- Pay the ticket. 6.- Select CANCEL when the popup of Order Preparation appears and copy the receipt number. 8.- Open the receipt and select a service associated to the product in it. 9.- Select the option "Create new Receipt" and click Apply. 10.- Open the menu and select "Create cuotation from order" and Checkout. 11.- Open the inital ticket (Layaway) again and from the Menu select "cancel Order". A popup error will appear with the related orders and it won't be possible to cancel it, which is correct as the quotation is still active. 12.- Open the quotation, from the Menu select "Reject Quotation" and click "OK". 13.- Open the inital ticket (layway) again and from the menu selct "Cancel this Order", it should be able to cancel the layway now as the quotation has been rejected, but the same error popup will appear with the related orders. Same thing will happen if the order is tried to be prepared. | |||||||
| Tags | No tags attached. | |||||||
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 Relationships [ Relation Graph ]
[ Dependency Graph ]
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(0126103) hgbot (developer) 2021-02-13 04:35 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/301 [^] |
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(0126108) hgbot (developer) 2021-02-15 07:24 |
Directly closing issue as related merge request is already approved. Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^] Changeset: d6d0a4493b3d0101fe4b573e6dcb0f52d3c75f8c Author: Rafael Queralta <rafaelcuba81@gmail.com> Date: 2021-02-15T06:24:35+00:00 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/d6d0a4493b3d0101fe4b573e6dcb0f52d3c75f8c [^] Fixed BUG-45863: Checked by documentstatus CJ too when we try to retrieve the relates services. --- M src/org/openbravo/retail/posterminal/process/IsOrderCancelled.java --- |
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(0126109) hgbot (developer) 2021-02-15 07:24 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/301 [^] |
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(0126303) andrea_lopez (viewer) 2021-02-23 13:07 |
The same issue happens during pickings: 1.- Login to WEBPOS. 2.- Create a Layaway and select a customer. 4.- Add a product. 5.- Pay the ticket. 6.- Select CANCEL when the popup of Order Preparation appears and copy the receipt number. 8.- Open the receipt and select a service associated to the product in it. 9.- Select the option "Create new Receipt" and click Apply. 10.- Open the menu and select "Create cuotation from order" and Checkout. 11.- Open the inital ticket (Layaway) again and from the Menu select "cancel Order". A popup error will appear with the related orders and it won't be possible to cancel it, which is correct as the quotation is still active. 12.- Open the quotation, from the Menu select "Reject Quotation" and click "OK". 13.- Go to menu and select "order preparation" select the ticket and click "prepare order". 14.- Go to "Pikcings" from the main menu and select the picking that was created from the orde, assing it and "confirm all", when "Deliver" is clicked, it will throw a popup error with the related orders. |
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(0126512) marvintm (viewer) 2021-03-05 08:21 |
We haven't been able to reproduce the last problem reported (we will share more information directly). If the problem finally can be reproduced, it would be best to report a separate issue as the flow described is different from the originally reported one, and the originally reported one is now working correctly as far as we can see. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2021-02-08 11:54 | andrea_lopez | New Issue | |
| 2021-02-08 11:54 | andrea_lopez | Assigned To | => Retail |
| 2021-02-08 11:54 | andrea_lopez | OBNetwork customer | => Gold |
| 2021-02-08 11:54 | andrea_lopez | Resolution time | => 1614553200 |
| 2021-02-08 11:54 | andrea_lopez | Triggers an Emergency Pack | => No |
| 2021-02-09 16:05 | andrea_lopez | Priority | high => urgent |
| 2021-02-09 16:05 | andrea_lopez | Severity | major => critical |
| 2021-02-12 07:59 | marvintm | Severity | critical => major |
| 2021-02-12 17:31 | rqueralta | Assigned To | Retail => rqueralta |
| 2021-02-12 17:31 | rqueralta | Status | new => scheduled |
| 2021-02-13 04:35 | hgbot | Merge Request Status | => open |
| 2021-02-13 04:35 | hgbot | Note Added: 0126103 | |
| 2021-02-15 07:24 | hgbot | Merge Request Status | open => approved |
| 2021-02-15 07:24 | hgbot | Resolution | open => fixed |
| 2021-02-15 07:24 | hgbot | Status | scheduled => closed |
| 2021-02-15 07:24 | hgbot | Fixed in Version | => RR21Q2 |
| 2021-02-15 07:24 | hgbot | Note Added: 0126108 | |
| 2021-02-15 07:24 | hgbot | Note Added: 0126109 | |
| 2021-02-23 13:07 | andrea_lopez | Note Added: 0126303 | |
| 2021-02-23 13:07 | andrea_lopez | Status | closed => new |
| 2021-02-23 13:07 | andrea_lopez | Resolution | fixed => open |
| 2021-02-23 13:07 | andrea_lopez | Fixed in Version | RR21Q2 => |
| 2021-03-05 08:20 | marvintm | Status | new => scheduled |
| 2021-03-05 08:20 | marvintm | Status | scheduled => resolved |
| 2021-03-05 08:20 | marvintm | Fixed in Version | => RR21Q2 |
| 2021-03-05 08:20 | marvintm | Resolution | open => fixed |
| 2021-03-05 08:21 | marvintm | Review Assigned To | => marvintm |
| 2021-03-05 08:21 | marvintm | Note Added: 0126512 | |
| 2021-03-05 08:21 | marvintm | Status | resolved => closed |
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Issue History |
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