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ID
0045172
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Loyalty Programs for Web POSmajorhave not tried2020-10-01 18:442020-10-22 17:53
Reportercollazoandy4View Statuspublic 
Assigned Toprakashmurugesan88 
PrioritynormalResolutionfixedFixed in VersionRR21Q1
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0045172: Loyalty subscription is register for customer in Pos when the process fails in the backend

DescriptionWhen a new loyalty subcription is created for a customer in Web Pos and the subcription program fails by a connection time out no error is shown in the Loyalty subcription popup and the subsciption is registered in the local database even thought no subscription is saved in the backend.

This part is correct, but the problem is that the registration popup remains stuck, with the "Cancel" and "Ok" buttons disabled, as the polling request failed and the error was not handled properly
Steps To ReproduceRegister a new loyalty subscription for an existing customer. While the polling is taking place, lose network connection.

Realise that the polling requests fail (this is expected), but the registration popup remains stuck, with its buttons disabled, so the user cannot continue.
TagsNo tags attached.
Attached Filespng file icon image (1).png [^] (214,214 bytes) 2020-10-14 08:08

- Relationships [ Relation Graph ] [ Dependency Graph ]

-  Notes
(0123889)
hgbot (developer)
2020-10-22 17:48

 Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.programs [^]
Changeset: 4e682a240d00d4096f87a441041e344d3bb7655a
Author: Andy Armaignac <andy.armaignac@doceleguas.com>
Date: 2020-10-22T15:48:04+00:00
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.programs/-/commit/4e682a240d00d4096f87a441041e344d3bb7655a [^]

Related to ISSUE-45172: Added businessPartner as extra param in catch function

Now when the business partner synchronization process fails while a loyalty subscription is saved the the pending for synchronization business partner is send in the data as part as offline loyalty subscription support

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M web/org.openbravo.retail.loyalty.programs/js/view/subscription-create-form.js
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- Issue History
Date Modified Username Field Change
2020-10-01 18:44 collazoandy4 New Issue
2020-10-01 18:44 collazoandy4 Assigned To => Retail
2020-10-01 18:44 collazoandy4 OBNetwork customer => Gold
2020-10-01 18:44 collazoandy4 Resolution time => 1602712800
2020-10-01 18:44 collazoandy4 Triggers an Emergency Pack => No
2020-10-06 15:08 prakashmurugesan88 Assigned To Retail => prakashmurugesan88
2020-10-08 02:33 prakashmurugesan88 Status new => scheduled
2020-10-14 08:06 marvintm Description Updated View Revisions
2020-10-14 08:06 marvintm Steps to Reproduce Updated View Revisions
2020-10-14 08:08 marvintm File Added: image (1).png
2020-10-19 06:56 marvintm Resolution time 1602712800 => 1603317600
2020-10-22 17:48 hgbot Note Added: 0123889
2020-10-22 17:52 marvintm Status scheduled => resolved
2020-10-22 17:52 marvintm Fixed in Version => RR21Q1
2020-10-22 17:52 marvintm Resolution open => fixed
2020-10-22 17:53 marvintm Review Assigned To => marvintm
2020-10-22 17:53 marvintm Status resolved => closed

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