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ID
0045026
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] Web POSmajoralways2020-09-10 11:102021-01-25 06:38
Reportersalvador_campanellaView Statuspublic 
Assigned Tojorge-garcia 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0045026: After updating to Chrome 85 on Android, it is not possible to scan UPC codes that contain letters

DescriptionAfter updating to Chrome 85 on Android, it is not possible to scan UPC codes that contain letters
Steps To Reproduce1 - Go to window Channel - Touchpoint Type and check Use External Input in VBS POS Terminal Type
2 - Go to window Product: Adhesive body warmers and change UPC/EAN to 006R01649
3 - In android mobile with chrome 85 go to web pos terminal VBS-1
4 - Scan product Adhesive body warmers
5- Its not possible to scan product with letters in upc

It's attached the upc code bar
TagsNo tags attached.
Attached Filespdf file icon EtiquetaProducto_20200907152059.pdf [^] (31,436 bytes) 2020-09-10 11:10

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0123572)
marvintm (manager)
2020-10-06 14:13

Unfortunately after testing from our side with an Android device (vresion 8.1) with Google Chrome 85 (version 85.0.4183.127) and a bluetooth scanner, we have been unable to reproduce the problem. The example code is correctly scanned.
(0123903)
egoitz (manager)
2020-10-23 10:07

The problem is reproducible only when the device is configured to use the keyboard "Microsoft swiftkey keyboard".

With that configuration the problem scanning does not happen in all the fields but only in the scan field
(0125740)
marvintm (manager)
2021-01-25 06:38

We don't currently support scanning other than with actual physical scanners (and physical keyboards), so we are currently moving this issue to design defect

- Issue History
Date Modified Username Field Change
2020-09-10 11:10 salvador_campanella New Issue
2020-09-10 11:10 salvador_campanella Assigned To => Retail
2020-09-10 11:10 salvador_campanella File Added: EtiquetaProducto_20200907152059.pdf
2020-09-10 11:10 salvador_campanella Resolution time => 1601503200
2020-09-10 11:10 salvador_campanella Triggers an Emergency Pack => No
2020-09-10 12:05 Practics Issue Monitored: Practics
2020-09-16 11:13 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2020-09-29 07:53 ranjith_qualiantech_com Assigned To ranjith_qualiantech_com => Retail
2020-10-06 14:13 marvintm Note Added: 0123572
2020-10-06 14:13 marvintm Assigned To Retail => salvador_campanella
2020-10-06 14:13 marvintm Status new => feedback
2020-10-23 10:07 egoitz Note Added: 0123903
2020-10-23 10:07 egoitz Status feedback => new
2020-11-11 12:37 egoitz Assigned To salvador_campanella => jorge-garcia
2021-01-25 06:38 marvintm Resolution time 1601503200 =>
2021-01-25 06:38 marvintm Note Added: 0125740
2021-01-25 06:38 marvintm Type defect => design defect


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