Openbravo Issue Tracking System - Retail Modules
View Issue Details
0045026Retail ModulesWeb POSpublic2020-09-10 11:102021-01-25 06:38
salvador_campanella 
jorge-garcia 
normalmajoralways
newopen 
5
 
 
No
0045026: After updating to Chrome 85 on Android, it is not possible to scan UPC codes that contain letters
After updating to Chrome 85 on Android, it is not possible to scan UPC codes that contain letters
1 - Go to window Channel - Touchpoint Type and check Use External Input in VBS POS Terminal Type
2 - Go to window Product: Adhesive body warmers and change UPC/EAN to 006R01649
3 - In android mobile with chrome 85 go to web pos terminal VBS-1
4 - Scan product Adhesive body warmers
5- Its not possible to scan product with letters in upc

It's attached the upc code bar
No tags attached.
pdf EtiquetaProducto_20200907152059.pdf (31,436) 2020-09-10 11:10
https://issues.openbravo.com/file_download.php?file_id=14954&type=bug
Issue History
2020-09-10 11:10salvador_campanellaNew Issue
2020-09-10 11:10salvador_campanellaAssigned To => Retail
2020-09-10 11:10salvador_campanellaFile Added: EtiquetaProducto_20200907152059.pdf
2020-09-10 11:10salvador_campanellaResolution time => 1601503200
2020-09-10 11:10salvador_campanellaTriggers an Emergency Pack => No
2020-09-10 12:05PracticsIssue Monitored: Practics
2020-09-16 11:13ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2020-09-29 07:53ranjith_qualiantech_comAssigned Toranjith_qualiantech_com => Retail
2020-10-06 14:13marvintmNote Added: 0123572
2020-10-06 14:13marvintmAssigned ToRetail => salvador_campanella
2020-10-06 14:13marvintmStatusnew => feedback
2020-10-23 10:07egoitzNote Added: 0123903
2020-10-23 10:07egoitzStatusfeedback => new
2020-11-11 12:37egoitzAssigned Tosalvador_campanella => jorge-garcia
2021-01-25 06:38marvintmResolution time1601503200 =>
2021-01-25 06:38marvintmNote Added: 0125740
2021-01-25 06:38marvintmTypedefect => design defect

Notes
(0123572)
marvintm   
2020-10-06 14:13   
Unfortunately after testing from our side with an Android device (vresion 8.1) with Google Chrome 85 (version 85.0.4183.127) and a bluetooth scanner, we have been unable to reproduce the problem. The example code is correctly scanned.
(0123903)
egoitz   
2020-10-23 10:07   
The problem is reproducible only when the device is configured to use the keyboard "Microsoft swiftkey keyboard".

With that configuration the problem scanning does not happen in all the fields but only in the scan field
(0125740)
marvintm   
2021-01-25 06:38   
We don't currently support scanning other than with actual physical scanners (and physical keyboards), so we are currently moving this issue to design defect