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ID | ||||||||||||
0044831 | ||||||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
design defect | [Retail Modules] Web POS | major | always | 2020-08-17 15:41 | 2020-08-25 07:49 | |||||||
Reporter | a_singh | View Status | public | |||||||||
Assigned To | Retail | |||||||||||
Priority | high | Resolution | open | Fixed in Version | ||||||||
Status | new | Fix in branch | Fixed in SCM revision | |||||||||
Projection | none | ETA | none | Target Version | ||||||||
OS | Any | Database | Any | Java version | ||||||||
OS Version | Database version | Ant version | ||||||||||
Product Version | SCM revision | |||||||||||
Review Assigned To | ||||||||||||
Regression level | ||||||||||||
Regression date | ||||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | ||||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0044831: Connection is lost when searching characteristic value in webpos | |||||||||||
Description | When trying to search characteristic value in the webpos the connection lost with a warning message: "The connection was lost. You can continue working in offline mode. Transactions made in offline mode will be synchronized when the connection is restored." | |||||||||||
Steps To Reproduce | Backoffice prequisite: 1. Define the preference: Enable Remote for Product and value: Y and Organization: vallblanca store 2. Verify the number of records in the Assortment >> Product table must be more than 80K (select count(*) from OBRETCO_Prol_Product where ad_client_id='39363B0921BB4293B48383844325E84C' > 80K for the client The White Valley Group) 1. Log in the webpos terminal VBS-1 with vallbalnca/openbravo. 2. Go to the search tab and click on any Characteristic and after few minutes, a warning message: "The connection was lost. You can continue working in offline mode. Transactions made in offline mode will be synchronized when the connection is restored." 3. Go to the Menu option and check for the connection status and will find it as offline. 4. Still no characteristic values is populated Expected Behaviour: When click on the characteristic then a pop up with all the available characteristic values must be displayed. | |||||||||||
Tags | No tags attached. | |||||||||||
Attached Files | ||||||||||||
Relationships [ Relation Graph ] [ Dependency Graph ] | |
Notes | |
(0122338) marvintm (manager) 2020-08-25 07:49 |
Unfortunately, this is a known performance problem related to using remote mode with a large number of characteristics. It was analysed before, and all known performance optimisations were applied, but the query is still slow if no other filters are provided. The only solution we have right now (which at the moment we are proposing not to implement, but we can discuss if needed) would be to restrict this simple filter, and require the user to add more filters before we execute the query. |
Issue History | |||
Date Modified | Username | Field | Change |
2020-08-17 15:41 | a_singh | New Issue | |
2020-08-17 15:41 | a_singh | Assigned To | => Retail |
2020-08-17 15:41 | a_singh | Resolution time | => 1599429600 |
2020-08-17 15:41 | a_singh | Triggers an Emergency Pack | => No |
2020-08-25 07:49 | marvintm | Resolution time | 1599429600 => |
2020-08-25 07:49 | marvintm | Note Added: 0122338 | |
2020-08-25 07:49 | marvintm | Type | defect => design defect |
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