Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0043467 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Sessions | major | always | 2020-03-10 13:51 | 2020-03-31 18:53 | |||
| Reporter | maite | View Status | public | |||||
| Assigned To | alekosmp86 | |||||||
| Priority | urgent | Resolution | fixed | Fixed in Version | RR20Q2 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | af9f36e890e7 | ||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | guilleaer | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0043467: Store closed but till opened in case login is done when being offline | |||||||
| Description | In case your store is closed and you do a login offline, the till will be opened but the store will remain closed Update: 24-03-2020 After some verifications, this behavior is correct and it is the expected behavior. Web POS allows to login offline using sessions and in that circumstance terminal cannot verify is store is opened of not, so the till is opened offline. Once this terminal recover the connection, the till creation is synchronized and it can happend having the store closed. When above situation happen, a closed store can have open tills. This situation does not allow to open stores from backend (Error: there are open tills). The error is correct but ERP is not allowing to close tills since the button to do it is not shown when store is closed. See proposed solution | |||||||
| Steps To Reproduce | 1. Log in to the terminal, create an order and do a cashup 2. Access backoffice and run "Close Store" process (in case needed close tills still opened) 3. Access to developers tool and set Network= offline 4. Log in to the terminal. You will be carried to open till window and continue the process to open the till until Good Job is received and you are completely logged in the terminal 5. Access backoffice to Terminals and Till status and realize that Terminal status is Closed and Open Tills is NO (because we are still offline) 6. Access to developers tool and set Network= online 7. Force going to online in the terminal 8. Access backoffice to Terminals and Till status and realize that Terminal status is Closed and Open Tills is YES (because we are still offline) NOTE: The same problem is also reproducible in case the terminal has NOT defined an active payment of type cash and set as InitialCountCash. In that case instead of navigating to "logincountcash" screen, the method "AvoidCountCashAndSendOpenTill" is directly executed. So the fix should be applied in both flows | |||||||
| Proposed Solution | It is important to understand the situation before create the fix. Terminals and till windows should show the button "Close till" when there are opened tills even in the store is closed. | |||||||
| Tags | No tags attached. | |||||||
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(0118495) hgbot (developer) 2020-03-11 09:22 |
Repository: erp/pmods/org.openbravo.retail.sessions Changeset: 3064857a1d679bd198b8978030b90de1ec44a02a Author: Guillermo Alvarez de Eulate <guillermo.alvarez <at> openbravo.com> Date: Wed Mar 11 09:21:27 2020 +0100 URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.sessions/rev/3064857a1d679bd198b8978030b90de1ec44a02a [^] related to ISSUE 43467: Add log to the opentill process --- M web/org.openbravo.retail.sessions/js/components/loginhook.js M web/org.openbravo.retail.sessions/js/countcash/countcash-model.js --- |
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(0118885) hgbot (developer) 2020-03-30 20:42 |
Repository: erp/pmods/org.openbravo.retail.sessions Changeset: af9f36e890e7ff59020ab6a9ac60142b8f8e8f76 Author: Alejandro <alekosmp86 <at> gmail.com> Date: Mon Mar 30 14:40:32 2020 -0400 URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.sessions/rev/af9f36e890e7ff59020ab6a9ac60142b8f8e8f76 [^] Fixed BUG-43467: Close Tills button in Terminal and Tills Status window is shown even if the store is closed. The button is only shown if there are open tills, otherwise it remains hidden --- M src-db/database/sourcedata/AD_FIELD.xml --- |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2020-03-10 13:51 | maite | New Issue | |
| 2020-03-10 13:51 | maite | Assigned To | => Retail |
| 2020-03-10 13:51 | maite | Resolution time | => 1585605600 |
| 2020-03-10 13:51 | maite | Triggers an Emergency Pack | => No |
| 2020-03-10 13:52 | maite | Issue Monitored: networkb | |
| 2020-03-11 09:22 | hgbot | Checkin | |
| 2020-03-11 09:22 | hgbot | Note Added: 0118495 | |
| 2020-03-11 14:48 | maite | Steps to Reproduce Updated | View Revisions |
| 2020-03-24 12:20 | guilleaer | Description Updated | View Revisions |
| 2020-03-24 12:20 | guilleaer | Proposed Solution updated | |
| 2020-03-25 12:14 | guilleaer | Description Updated | View Revisions |
| 2020-03-30 20:42 | hgbot | Checkin | |
| 2020-03-30 20:42 | hgbot | Note Added: 0118885 | |
| 2020-03-30 20:42 | hgbot | Status | new => resolved |
| 2020-03-30 20:42 | hgbot | Resolution | open => fixed |
| 2020-03-30 20:42 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.sessions/rev/af9f36e890e7ff59020ab6a9ac60142b8f8e8f76 [^] |
| 2020-03-31 08:58 | marvintm | Assigned To | Retail => alekosmp86 |
| 2020-03-31 18:53 | guilleaer | Review Assigned To | => guilleaer |
| 2020-03-31 18:53 | guilleaer | Status | resolved => closed |
| 2020-03-31 18:53 | guilleaer | Fixed in Version | => RR20Q2 |
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Issue History |
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