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ID

0043359

Type

Category

Severity

Reproducibility

Date Submitted

Last Update

defect

[Retail Modules] Web POS

minor

always

2020-02-27 15:47

2024-11-06 07:50

Reporter

inaki_garcia

View Status

public

Assigned To

Retail

Priority

immediate

Resolution

out of date

Fixed in Version

Status

closed

Fix in branch

Fixed in SCM revision

Projection

none

ETA

none

Target Version

OS

Any

Database

Any

Java version

OS Version

Database version

Ant version

Product Version

main

SCM revision

Review Assigned To

Regression level

Regression date

Regression introduced in release

main

Regression introduced by commit

Triggers an Emergency Pack

No

Summary

0043359: [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet

Description

As an example of this is issue, the customer management popups, forms and menus are slow to respond when scrolling, navigating and showing fields; even when there is few
data to scroll through, such as in the customer search popup, and New Customer form.

This behaviour has been noted on the Galaxy Tab A6 and can be considered a performance regression, as this didn't occur in the previous 19Q4 release. Other places in which it is reproducible: Receipt Properties, Verified Returns, Gift / Credit Notes, Product Caracteristics, etc.

The places in which this behaviour isn't reproducible are: product browse and search scrollables, dropdown menu, login window user list and Cash Up
scrollables.

Steps To Reproduce

0. Log in the Web POS
1. Click on the customer button
2. Click on the search button, and scroll through the list of business partners / customers
NOTICE that the scrolling is very slow
3. Click on the "* New Customer" button, and scroll through the form that emerges in the New Customer popup
NOTICE that the issue is visible here, too

Check the following attached video that depicts the behaviour in each of the releases:

19Q4 -> https://drive.google.com/open?id=1qTbO_esEoDk5gPTc5Nt_Arr7XdXIh1Di [^]
20Q1 -> https://drive.google.com/open?id=1KGOf8XCHaOfrvah_LYpjTULcwR_6gx6G [^]

Proposed Solution

Hope following may solve this issue,

Adding following when popup is opened and removing it when it is closed may help.

+.fixScroll {
+ will-change: transform;
+}

Tags

No tags attached.

Relationships [ Relation Graph ] [ Dependency Graph ]

related to	defect	0042683		closed	prakashmurugesan88	[20Q1] [NewSkin] [UX] The menu items' popups are sluggish and their scroll bar shows broken on tablet
related to	defect	0042937		new	Retail	[20Q1] [NewSkin] Scrolling in Cashup window doesn't work in touch devices - count galaxy

Notes
There are no notes attached to this issue.

Issue History
Date Modified	Username	Field	Change
2020-02-27 15:47	inaki_garcia	New Issue
2020-02-27 15:47	inaki_garcia	Assigned To	=> Retail
2020-02-27 15:47	inaki_garcia	Regression level	=> Packaging and release
2020-02-27 15:47	inaki_garcia	Regression introduced in release	=> main
2020-02-27 15:47	inaki_garcia	Triggers an Emergency Pack	=> No
2020-02-27 15:47	inaki_garcia	Issue generated from	0042683
2020-02-27 15:47	inaki_garcia	Relationship added	related to 0042683
2020-02-27 16:17	inaki_garcia	Steps to Reproduce Updated	View Revisions
2020-02-27 16:25	inaki_garcia	Description Updated	View Revisions
2020-02-27 16:34	inaki_garcia	Summary	[20Q1] [NewSkin] [UX] The menu items' popups are sluggish on tablet => [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet
2020-02-27 16:34	inaki_garcia	Description Updated	View Revisions
2020-02-27 16:36	inaki_garcia	Description Updated	View Revisions
2020-02-28 09:56	inaki_garcia	Steps to Reproduce Updated	View Revisions
2020-04-28 16:43	prakashmurugesan88	Proposed Solution updated
2020-04-28 16:47	prakashmurugesan88	Relationship added	related to 0042937
2024-06-11 08:39	guillermogil	Regression level	Packaging and release =>
2024-11-04 12:12	guillermogil	Severity	major => minor
2024-11-06 07:50	marvintm	Status	new => closed
2024-11-06 07:50	marvintm	Resolution	open => out of date

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