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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2020-02-27 15:472020-04-28 16:43
Reporterinaki_garciaView Statuspublic 
Assigned ToRetail 
PriorityimmediateResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression levelPackaging and release
Regression date
Regression introduced in releasemain
Regression introduced by commit
Triggers an Emergency PackNo

0043359: [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet

DescriptionAs an example of this is issue, the customer management popups, forms and menus are slow to respond when scrolling, navigating and showing fields; even when there is few
data to scroll through, such as in the customer search popup, and New Customer form.

This behaviour has been noted on the Galaxy Tab A6 and can be considered a performance regression, as this didn't occur in the previous 19Q4 release. Other places in which it is reproducible: Receipt Properties, Verified Returns, Gift / Credit Notes, Product Caracteristics, etc.

The places in which this behaviour isn't reproducible are: product browse and search scrollables, dropdown menu, login window user list and Cash Up
Steps To Reproduce0. Log in the Web POS
1. Click on the customer button
2. Click on the search button, and scroll through the list of business partners / customers
NOTICE that the scrolling is very slow
3. Click on the "* New Customer" button, and scroll through the form that emerges in the New Customer popup
NOTICE that the issue is visible here, too

Check the following attached video that depicts the behaviour in each of the releases:

19Q4 -> [^]
20Q1 -> [^]
Proposed SolutionHope following may solve this issue,

Adding following when popup is opened and removing it when it is closed may help.

+.fixScroll {
+ will-change: transform;
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0042683 closedprakashmurugesan88 [20Q1] [NewSkin] [UX] The menu items' popups are sluggish and their scroll bar shows broken on tablet 
related to defect 0042937 newRetail [20Q1] [NewSkin] Scrolling in Cashup window doesn't work in touch devices - count galaxy 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2020-02-27 15:47 inaki_garcia New Issue
2020-02-27 15:47 inaki_garcia Assigned To => Retail
2020-02-27 15:47 inaki_garcia Regression level => Packaging and release
2020-02-27 15:47 inaki_garcia Regression introduced in release => main
2020-02-27 15:47 inaki_garcia Triggers an Emergency Pack => No
2020-02-27 15:47 inaki_garcia Issue generated from 0042683
2020-02-27 15:47 inaki_garcia Relationship added related to 0042683
2020-02-27 16:17 inaki_garcia Steps to Reproduce Updated View Revisions
2020-02-27 16:25 inaki_garcia Description Updated View Revisions
2020-02-27 16:34 inaki_garcia Summary [20Q1] [NewSkin] [UX] The menu items' popups are sluggish on tablet => [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet
2020-02-27 16:34 inaki_garcia Description Updated View Revisions
2020-02-27 16:36 inaki_garcia Description Updated View Revisions
2020-02-28 09:56 inaki_garcia Steps to Reproduce Updated View Revisions
2020-04-28 16:43 prakashmurugesan88 Proposed Solution updated
2020-04-28 16:47 prakashmurugesan88 Relationship added related to 0042937

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