Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0043359Retail ModulesWeb POSpublic2020-02-27 15:472024-11-06 07:50
Reporterinaki_garcia 
Assigned ToRetail 
PriorityimmediateSeverityminorReproducibilityalways
StatusclosedResolutionout of date 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in releasemain
Regression introduced by commit
Triggers an Emergency PackNo
Summary0043359: [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet
DescriptionAs an example of this is issue, the customer management popups, forms and menus are slow to respond when scrolling, navigating and showing fields; even when there is few
data to scroll through, such as in the customer search popup, and New Customer form.

This behaviour has been noted on the Galaxy Tab A6 and can be considered a performance regression, as this didn't occur in the previous 19Q4 release. Other places in which it is reproducible: Receipt Properties, Verified Returns, Gift / Credit Notes, Product Caracteristics, etc.

The places in which this behaviour isn't reproducible are: product browse and search scrollables, dropdown menu, login window user list and Cash Up
scrollables.
Steps To Reproduce0. Log in the Web POS
1. Click on the customer button
2. Click on the search button, and scroll through the list of business partners / customers
NOTICE that the scrolling is very slow
3. Click on the "* New Customer" button, and scroll through the form that emerges in the New Customer popup
NOTICE that the issue is visible here, too

Check the following attached video that depicts the behaviour in each of the releases:

19Q4 -> https://drive.google.com/open?id=1qTbO_esEoDk5gPTc5Nt_Arr7XdXIh1Di [^]
20Q1 -> https://drive.google.com/open?id=1KGOf8XCHaOfrvah_LYpjTULcwR_6gx6G [^]
Proposed SolutionHope following may solve this issue,

Adding following when popup is opened and removing it when it is closed may help.

+.fixScroll {
+ will-change: transform;
+}
Additional Information
TagsNo tags attached.
Relationships
related to defect 0042683 closed prakashmurugesan88 [20Q1] [NewSkin] [UX] The menu items' popups are sluggish and their scroll bar shows broken on tablet 
related to defect 0042937 new Retail [20Q1] [NewSkin] Scrolling in Cashup window doesn't work in touch devices - count galaxy 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2020-02-27 15:47inaki_garciaNew Issue
2020-02-27 15:47inaki_garciaAssigned To => Retail
2020-02-27 15:47inaki_garciaRegression level => Packaging and release
2020-02-27 15:47inaki_garciaRegression introduced in release => main
2020-02-27 15:47inaki_garciaTriggers an Emergency Pack => No
2020-02-27 15:47inaki_garciaIssue generated from0042683
2020-02-27 15:47inaki_garciaRelationship addedrelated to 0042683
2020-02-27 16:17inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=20465#r20465
2020-02-27 16:25inaki_garciaDescription Updatedbug_revision_view_page.php?rev_id=20467#r20467
2020-02-27 16:34inaki_garciaSummary[20Q1] [NewSkin] [UX] The menu items' popups are sluggish on tablet => [20Q1] [NewSkin] [UX] Most of the scrollables and forms of the POS are sluggish on tablet
2020-02-27 16:34inaki_garciaDescription Updatedbug_revision_view_page.php?rev_id=20468#r20468
2020-02-27 16:36inaki_garciaDescription Updatedbug_revision_view_page.php?rev_id=20469#r20469
2020-02-28 09:56inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=20470#r20470
2020-04-28 16:43prakashmurugesan88Proposed Solution updated
2020-04-28 16:47prakashmurugesan88Relationship addedrelated to 0042937
2024-06-11 08:39guillermogilRegression levelPackaging and release =>
2024-11-04 12:12guillermogilSeveritymajor => minor
2024-11-06 07:50marvintmStatusnew => closed
2024-11-06 07:50marvintmResolutionopen => out of date

There are no notes attached to this issue.