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| ID | ||||||||||||
| 0042346 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Loyalty Programs for Web POS | minor | always | 2019-11-20 13:08 | 2019-11-20 13:40 | |||||||
| Reporter | inaki_garcia | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | No | |||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0042346: [19Q4] [UX] Popup error shown when attempting to remove and add a payment on an empty ticket isn't descriptive enough | |||||||||||
| Description | When attempting to pay an empty ticket with a Loyalty Gift Certificate, a error popup appears to prevent any further action, but the message shown is not at all descriptive. | |||||||||||
| Steps To Reproduce | PRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed. -- In the POS 1. Log in terminal STA-1 with RetailTestUser. 2. Tap in Anonymous Customer button. 3. Find and select Redeem Points Gold-Subscription customer. Notice he has just one subscription: He has 520 available points on Gold Customers Program. 4. Search and select product A-A Notice a new line is added to the ticket with a discount and now the total amount to pay is 19.00 EUR 5. Tap on the Total Amount. Notice a popup is shown with following information: - Header: Loyalty Points Available. - Message: Gold Customer available points: 5.20EUR Do you want to redeem them? 6. Tap on Redeem button. The popup is closed. A new payment line was added to the receipt: Line description: Gift Certificate: Gold Customer. Line Amount: 5.20EUR 7. Remove the line from the ticket 8. Remove the payment Gold Customers payment add the payment again by clicking on the Total button 9. Repeat steps 5 and 6 NOTICE that the popup error appears, which is correct to prevent any further action, but doesn't provide any useful information to terminal user | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  gift-certificate-nondescriptive-err.png [^] (64,482 bytes) 2019-11-20 13:37
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| Date Modified | Username | Field | Change |
| 2019-11-20 13:08 | inaki_garcia | New Issue | |
| 2019-11-20 13:08 | inaki_garcia | Assigned To | => Retail |
| 2019-11-20 13:08 | inaki_garcia | OBNetwork customer | => No |
| 2019-11-20 13:08 | inaki_garcia | Triggers an Emergency Pack | => No |
| 2019-11-20 13:08 | inaki_garcia | Issue generated from | 0042344 |
| 2019-11-20 13:37 | inaki_garcia | Steps to Reproduce Updated | View Revisions |
| 2019-11-20 13:37 | inaki_garcia | File Added: gift-certificate-nondescriptive-err.png | |
| 2019-11-20 13:40 | inaki_garcia | Description Updated | View Revisions |
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Issue History |
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