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ID
0042346
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Loyalty Programs for Web POSminoralways2019-11-20 13:082019-11-20 13:40
Reporterinaki_garciaView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0042346: [19Q4] [UX] Popup error shown when attempting to remove and add a payment on an empty ticket isn't descriptive enough

DescriptionWhen attempting to pay an empty ticket with a Loyalty Gift Certificate, a error popup appears to prevent any further action, but the message shown is not at all descriptive.
Steps To ReproducePRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.

-- In the POS
1. Log in terminal STA-1 with RetailTestUser.
2. Tap in Anonymous Customer button.
3. Find and select Redeem Points Gold-Subscription customer.
Notice he has just one subscription:
He has 520 available points on Gold Customers Program.
4. Search and select product A-A
Notice a new line is added to the ticket with a discount and now the total amount to pay is 19.00 EUR
5. Tap on the Total Amount.
Notice a popup is shown with following information:
- Header: Loyalty Points Available.
- Message: Gold Customer available points: 5.20EUR
Do you want to redeem them?
6. Tap on Redeem button.
The popup is closed.
A new payment line was added to the receipt:
Line description:
Gift Certificate: Gold Customer.
Line Amount: 5.20EUR
7. Remove the line from the ticket
8. Remove the payment Gold Customers payment add the payment again by clicking on the Total button
9. Repeat steps 5 and 6
NOTICE that the popup error appears, which is correct to prevent any further action, but doesn't provide any useful information to terminal user
TagsNo tags attached.
Attached Filespng file icon gift-certificate-nondescriptive-err.png [^] (64,482 bytes) 2019-11-20 13:37

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-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2019-11-20 13:08 inaki_garcia New Issue
2019-11-20 13:08 inaki_garcia Assigned To => Retail
2019-11-20 13:08 inaki_garcia Triggers an Emergency Pack => No
2019-11-20 13:08 inaki_garcia Issue generated from 0042344
2019-11-20 13:37 inaki_garcia Steps to Reproduce Updated View Revisions
2019-11-20 13:37 inaki_garcia File Added: gift-certificate-nondescriptive-err.png
2019-11-20 13:40 inaki_garcia Description Updated View Revisions


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