Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0042346 | Retail Modules | Loyalty Programs for Web POS | public | 2019-11-20 13:08 | 2019-11-20 13:40 |
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| Reporter | inaki_garcia | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0042346: [19Q4] [UX] Popup error shown when attempting to remove and add a payment on an empty ticket isn't descriptive enough |
| Description | When attempting to pay an empty ticket with a Loyalty Gift Certificate, a error popup appears to prevent any further action, but the message shown is not at all descriptive. |
| Steps To Reproduce | PRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.
-- In the POS
1. Log in terminal STA-1 with RetailTestUser.
2. Tap in Anonymous Customer button.
3. Find and select Redeem Points Gold-Subscription customer.
Notice he has just one subscription:
He has 520 available points on Gold Customers Program.
4. Search and select product A-A
Notice a new line is added to the ticket with a discount and now the total amount to pay is 19.00 EUR
5. Tap on the Total Amount.
Notice a popup is shown with following information:
- Header: Loyalty Points Available.
- Message: Gold Customer available points: 5.20EUR
Do you want to redeem them?
6. Tap on Redeem button.
The popup is closed.
A new payment line was added to the receipt:
Line description:
Gift Certificate: Gold Customer.
Line Amount: 5.20EUR
7. Remove the line from the ticket
8. Remove the payment Gold Customers payment add the payment again by clicking on the Total button
9. Repeat steps 5 and 6
NOTICE that the popup error appears, which is correct to prevent any further action, but doesn't provide any useful information to terminal user |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  gift-certificate-nondescriptive-err.png (64,482) 2019-11-20 13:37
https://issues.openbravo.com/file_download.php?file_id=13565&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2019-11-20 13:08 | inaki_garcia | New Issue | |
| 2019-11-20 13:08 | inaki_garcia | Assigned To | => Retail |
| 2019-11-20 13:08 | inaki_garcia | Triggers an Emergency Pack | => No |
| 2019-11-20 13:08 | inaki_garcia | Issue generated from | 0042344 |
| 2019-11-20 13:37 | inaki_garcia | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=19737#r19737 |
| 2019-11-20 13:37 | inaki_garcia | File Added: gift-certificate-nondescriptive-err.png | |
| 2019-11-20 13:40 | inaki_garcia | Description Updated | bug_revision_view_page.php?rev_id=19739#r19739 |