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ID
0042185
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2019-11-04 13:582019-11-04 18:55
ReportermaiteView Statuspublic 
Assigned ToRetail 
PriorityurgentResolutioninvalidFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0042185: Invoice not created when a business partner has "Customer Schedule After Delivery" as Invoice Terms

DescriptionInvoice not created when a business partner has "Customer Schedule After Delivery" as Invoice Terms
Steps To Reproduce1. Access back-office, go to Channel-Touchpoint Type window and check "Generate Invoice for Orders"
2. Access back-office, go to Invoice Schedule and create a new record
3. Access back-office, go to Business Partner window and search for Arturo Montoro. Access Customer tab and set Invoice Terms=Customer Schedule After Delivery and previous Invoice Schedule
4. Access terminal and select Arturo Montoro. Add any product and complete ticket
5. Access back-office, go to Sales Order and verify that invoice has not been created for your order
TagsNo tags attached.
Attached Files

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0042341 closedranjith_qualiantech_com To be able to modify the default Invoice Terms for a ticket 

-  Notes
(0115392)
marvintm (manager)
2019-11-04 18:54

 The described behaviour is the correct one.

In 19Q1, support for Invoice Terms was added. This means that the WebPOS now takes into account the Invoice Terms specified for the customer, while before it did not.

This in turn means that the WebPOS will not necessarily generate an invoice for a ticket now, even if the "invoice this receipt" option (or the equivalent "Generate Invoice for Orders" option in the backoffice configuration) was selected. These options now work in combination with the "Immediate" Invoice Terms option, but if a different Invoice Terms is used for the customer, then the invoice will be generated according to that Invoice Terms.

In the mentioned one, the WebPOS will never generate an invoice (the ones taken into account by the WebPOS are "Immediate", "After delivery", and "After order delivery", as the documentation explains: http://wiki.openbravo.com/wiki/Retail:Web_POS_User_Guide#Invoice_Terms [^] ). If that one is selected, then it is assumed that a separate process in the backoffice will take care of invoicing the order according to the specific customer rules.

- Issue History
Date Modified Username Field Change
2019-11-04 13:58 maite New Issue
2019-11-04 13:58 maite Assigned To => Retail
2019-11-04 13:58 maite Resolution time => 1574636400
2019-11-04 13:58 maite Triggers an Emergency Pack => No
2019-11-04 13:58 maite Issue Monitored: networkb
2019-11-04 14:18 Practics Issue Monitored: Practics
2019-11-04 18:54 marvintm Review Assigned To => marvintm
2019-11-04 18:54 marvintm Note Added: 0115392
2019-11-04 18:54 marvintm Status new => closed
2019-11-04 18:55 marvintm Resolution open => invalid
2019-11-20 10:48 maite Relationship added related to 0042341

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