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| ID | ||||||||||||
| 0040534 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Web POS | minor | have not tried | 2019-04-05 10:06 | 2019-07-02 14:38 | |||||||
| Reporter | plujan | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0040534: [RR19Q2] [UX] WebPOS message when the rebuild was not successful should be improved | |||||||||||
| Description | If rebuilding the system after an update does not work properly, the following message is shown to the user: "Your system is under maintenance. Only System Administrator access is allowed at this time. The last build operation failed and the system is potentially unstable. Please contact your System Administrator to review and correct the causes of the failure and rebuild the system." There is too much information that is potentially misleading. The message should be simplified as: "The system is under maintenance, please contact your System Administrator" If required to facilitate support tasks, an error code may be also added: "The system is under maintenance, please contact your System Administrator Error code: ERR_BUILD_FAILED" | |||||||||||
| Steps To Reproduce | 1. Get an environment with a pending update 2. Introduce some condition that will make a build validation to fail (in this case, more than one Document Type was present in the date) 3. Update and rebuild. The build validation fails because of previous step. 4. Go to webPOS and try to log in. The message shown in the attached screenshot is shown. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  webPOS_ERR_REBUILD.png [^] (35,600 bytes) 2019-04-05 10:06
webPOS_ERR_TOMCAT_RESTART.png [^] (42,741 bytes) 2019-07-02 14:36
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(0113145) plujan (manager) 2019-07-02 14:38 |
I've added another very similar screenshot when the rebuild does not trigger an error but Tomcat has not been restarted. Notice the typo in "Only System Adminitrator". |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2019-04-05 10:06 | plujan | New Issue | |
| 2019-04-05 10:06 | plujan | Assigned To | => Retail |
| 2019-04-05 10:06 | plujan | File Added: webPOS_ERR_REBUILD.png | |
| 2019-04-05 10:06 | plujan | Triggers an Emergency Pack | => No |
| 2019-07-02 14:36 | plujan | File Added: webPOS_ERR_TOMCAT_RESTART.png | |
| 2019-07-02 14:38 | plujan | Note Added: 0113145 | |
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