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ID
0040062
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorhave not tried2019-01-30 12:302019-01-30 12:30
ReporterplujanView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0040062: [RR19Q1] [OMNI] "Action required" is not shown if actions are entered in different order

DescriptionWhen a ticket is a partial deliver, and when a cash payment exceeds the amount to pay for the delivered items, a pop up named "Action Required" should be displayed.

However, the pop up is shown just for one specific user flow, there are others than are not covered. See steps.
Steps To ReproduceScenario 1 (the one working as expected):
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with a 20 EUR note
The cashier receives a prompt about what to do with the 5.50 EUR, return it as change to the customer or accept it as payment for the remaining.

Scenario 2 (also working as expected)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with her card for a 10 EUR amount, also, she gives a 10 EUR note to the cashier.
The cashier receives both payments and adds them to the webPOS. A prompt about what to do with the 5.50 EUR, return it as change to the customer or accept it as payment for the remaining.

Scenario 3 (failing)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with her card for a 10 EUR amount, also, she gives a 10 EUR note to the cashier.
The cashier receives both payments but in this case, adds them to the webPOS out of order, first the cash, then the card. No prompt is shown.

Scenario 4 (failing)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with 10 coins of 1 EUR and 20 coins of 50 cents.
The cashier clicks the corresponding buttons in the keypads, the total amount is exceeded and no one noticed. No prompt is shown.

TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2019-01-30 12:30 plujan New Issue
2019-01-30 12:30 plujan Assigned To => Retail
2019-01-30 12:30 plujan Triggers an Emergency Pack => No


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