Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0040062Retail ModulesWeb POSpublic2019-01-30 12:302019-01-30 12:30
Reporterplujan 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0040062: [RR19Q1] [OMNI] "Action required" is not shown if actions are entered in different order
DescriptionWhen a ticket is a partial deliver, and when a cash payment exceeds the amount to pay for the delivered items, a pop up named "Action Required" should be displayed.

However, the pop up is shown just for one specific user flow, there are others than are not covered. See steps.
Steps To ReproduceScenario 1 (the one working as expected):
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with a 20 EUR note
The cashier receives a prompt about what to do with the 5.50 EUR, return it as change to the customer or accept it as payment for the remaining.

Scenario 2 (also working as expected)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with her card for a 10 EUR amount, also, she gives a 10 EUR note to the cashier.
The cashier receives both payments and adds them to the webPOS. A prompt about what to do with the 5.50 EUR, return it as change to the customer or accept it as payment for the remaining.

Scenario 3 (failing)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with her card for a 10 EUR amount, also, she gives a 10 EUR note to the cashier.
The cashier receives both payments but in this case, adds them to the webPOS out of order, first the cash, then the card. No prompt is shown.

Scenario 4 (failing)
The customer wants to check out two items, but one is not available at the moment.
Item 1: 14.50 EUR
Item 2 (not available): 150.50 EUR
The cashier creates a ticket for the two items, the one not available is marked as "Pickup in Store" and as "Do not deliver"
The customer pays with 10 coins of 1 EUR and 20 coins of 50 cents.
The cashier clicks the corresponding buttons in the keypads, the total amount is exceeded and no one noticed. No prompt is shown.

Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2019-01-30 12:30plujanNew Issue
2019-01-30 12:30plujanAssigned To => Retail
2019-01-30 12:30plujanTriggers an Emergency Pack => No

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