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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Selfcheckoutminoralways2018-12-03 12:282018-12-03 12:28
ReportermigueldejuanaView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0039737: SCO Problems with Credit card Reader timeout

DescriptionWhen we are waiting to Credit Card Reader to process payment transaction we can get an error telling that there was a problem with the Credit Card. We are able to get that error in SCO and being able to process the payment transaction in the Credit Card Reader. This an error, if we show Connection error we should stop Credit Card Reader transaction.

We need to know also the timeout for Credit Card transaction and make this timeout configurable
Steps To Reproduce1.- Login in SCO and add product
2.- Add Credit Card payment and wait a bit to put the credit card in the machine
3.- When the error message is shown insert credit card in the reader(it must be fast)
4.- ERROR! We are able to process the payment in the Credit Card Reader
5.- After we process the payment we get an error and the transaction is not completed in the Reader
6.- We need to repeat the process in SCO and start again with the payment

In the step 4, we should be able to go ahead with the payment.
Proposed SolutionWe need to know also the timeout for Credit Card transaction and make this timeout configurable.

Check the communication between credit card reader and SCO and ensure that if SCO gives an error, the reader must stop the transaction.
TagsNo tags attached.
Attached Filespng file icon 7645.png [^] (29,353 bytes) 2018-12-03 12:28

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- Issue History
Date Modified Username Field Change
2018-12-03 12:28 migueldejuana New Issue
2018-12-03 12:28 migueldejuana Assigned To => Retail
2018-12-03 12:28 migueldejuana File Added: 7645.png
2018-12-03 12:28 migueldejuana Triggers an Emergency Pack => No

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