Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0039737 | Retail Modules | Selfcheckout | public | 2018-12-03 12:28 | 2018-12-03 12:28 |
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| Reporter | migueldejuana | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0039737: SCO Problems with Credit card Reader timeout |
| Description | When we are waiting to Credit Card Reader to process payment transaction we can get an error telling that there was a problem with the Credit Card. We are able to get that error in SCO and being able to process the payment transaction in the Credit Card Reader. This an error, if we show Connection error we should stop Credit Card Reader transaction.
We need to know also the timeout for Credit Card transaction and make this timeout configurable |
| Steps To Reproduce | 1.- Login in SCO and add product
2.- Add Credit Card payment and wait a bit to put the credit card in the machine
3.- When the error message is shown insert credit card in the reader(it must be fast)
4.- ERROR! We are able to process the payment in the Credit Card Reader
5.- After we process the payment we get an error and the transaction is not completed in the Reader
6.- We need to repeat the process in SCO and start again with the payment
In the step 4, we should be able to go ahead with the payment. |
| Proposed Solution | We need to know also the timeout for Credit Card transaction and make this timeout configurable.
Check the communication between credit card reader and SCO and ensure that if SCO gives an error, the reader must stop the transaction. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  7645.png (29,353) 2018-12-03 12:28
https://issues.openbravo.com/file_download.php?file_id=12407&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2018-12-03 12:28 | migueldejuana | New Issue | |
| 2018-12-03 12:28 | migueldejuana | Assigned To | => Retail |
| 2018-12-03 12:28 | migueldejuana | File Added: 7645.png | |
| 2018-12-03 12:28 | migueldejuana | Triggers an Emergency Pack | => No |