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| ID | ||||||||
| 0039187 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] StoreServer | critical | have not tried | 2018-08-24 14:45 | 2018-08-25 00:41 | |||
| Reporter | AugustoMauch | View Status | public | |||||
| Assigned To | AugustoMauch | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | cf49abe27971 | ||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | mtaal | |||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
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| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0039187: Store server can remain indefinitely in Transition to Offline status | |||||||
| Description | Under certain circumstances the store server can remain in the Transition to Offline status indefinitely. While in this status, the POS Terminals of the store cannot work. This line is the cause of the problem [1]. The transition to online is cancelled, but the status of the mobile server is not updated (for instance, it is updated in this other flow [2]). [1] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l628 [^] [2] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l640 [^] | |||||||
| Steps To Reproduce | I have not been able to reproduce it, the problem has been deduced based on production logs. The sequence of events was the following: - There is a problem with a stock webservice, and the StockConnectionHelper inits a transition to offline (store server status is updated to TOF) - The offline checks are executed [1] - They all pass, so a transition to online is invoked [2] (status is still TOF) - The transition to online process checks if it can init the transition [3] - It can't init the transition because there is data pending to be synchronized from the central to the store server, so the transition is cancelled [4] but the status is not updated, so it will remain TOF, and the store will not be able to operate [1] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileMainServerCheck.java#l98 [^] [2] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileMainServerCheck.java#l120 [^] [3] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l628 [^] [4] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l629 [^] | |||||||
| Tags | No tags attached. | |||||||
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(0106478) hgbot (developer) 2018-08-24 14:48 |
Repository: erp/pmods/org.openbravo.mobile.core Changeset: cf49abe279718596c23450662a00217afb370224 Author: Augusto Mauch <augusto.mauch <at> openbravo.com> Date: Fri Aug 24 14:48:19 2018 +0200 URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/cf49abe279718596c23450662a00217afb370224 [^] Fixes issue 39187:If a transition to online fails, update the status to OFFLINE In this flow [1], if a transition to offline fails, the status of the store server is updated to OFFLINE. But in this other flow [2], the status update was missing, and the store server could remain in the Transition to Offline status indefinitely, rendering the store unoperative. [1] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l642 [^] [2] https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/file/3c1bc36f021e/src/org/openbravo/mobile/core/servercontroller/MobileServerController.java#l629 [^] --- M src/org/openbravo/mobile/core/servercontroller/MobileServerController.java --- |
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(0106481) mtaal (viewer) 2018-08-25 00:41 |
reviewed and tested |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2018-08-24 14:45 | AugustoMauch | New Issue | |
| 2018-08-24 14:45 | AugustoMauch | Assigned To | => AugustoMauch |
| 2018-08-24 14:45 | AugustoMauch | OBNetwork customer | => No |
| 2018-08-24 14:45 | AugustoMauch | Triggers an Emergency Pack | => No |
| 2018-08-24 14:48 | hgbot | Checkin | |
| 2018-08-24 14:48 | hgbot | Note Added: 0106478 | |
| 2018-08-24 14:48 | hgbot | Status | new => resolved |
| 2018-08-24 14:48 | hgbot | Resolution | open => fixed |
| 2018-08-24 14:48 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/cf49abe279718596c23450662a00217afb370224 [^] |
| 2018-08-24 14:48 | AugustoMauch | Review Assigned To | => mtaal |
| 2018-08-25 00:41 | mtaal | Note Added: 0106481 | |
| 2018-08-25 00:41 | mtaal | Status | resolved => closed |
| 2018-08-29 10:51 | AugustoMauch | Relationship added | related to 0039195 |
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Issue History |
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