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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorhave not tried2018-07-19 14:282018-07-19 15:21
ReporterplujanView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0038999: [RR18Q3] [UX] Usability on webPOS browsing/adding obsolete products should be improved

DescriptionSince the introduction of Life Cycle Status, products listed in the webPOS "Browse" section could be marked as "Obsolete".

Current flow for this type of products is no different than for regular ones, with the exception that if the user tries to add an obsolete product to a ticket an error message will shown.

From an end user perspective, that the error-flow were the normal-flow (ie. the expected behaviour of browsing the list and realising on picking a product that it is an obsolete one) is an usability defect. A user should be able to clearly distinguish which products are voided from the ticket while browsing/searching, not on the "adding" action.
Steps To Reproduce1. Having a product marked as Obsolete in the backend, log in in the webPOS
2. Browse/search the product list. Note that there is no information about the Life Cycle Status of the products.
3. Choose a product that has not been changed (ie. it is still available)
4. As expected, the product can be added to the ticket
5. Choose the product marked as obsolete in step one
6. An error message is shown as in the attached screenshot.
TagsNo tags attached.
Attached Filespng file icon AddingObsoleteProductErrorMessage.png [^] (62,040 bytes) 2018-07-19 14:28

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
dbaz (developer)
2018-07-19 14:35

One note: the error popup when the user tries to add the product to the ticket should remain.

There are some products that once they are clicked, they are supposed to be added to the ticket (in this case the error popup should be shown), but there are other ones where the product (stock) card is shown. In those last ones the error is not shown but the product (stock) card. For these last ones, the product (stock) card should not display the 'Add to Receipt' button.

- Issue History
Date Modified Username Field Change
2018-07-19 14:28 plujan New Issue
2018-07-19 14:28 plujan Assigned To => Retail
2018-07-19 14:28 plujan File Added: AddingObsoleteProductErrorMessage.png
2018-07-19 14:28 plujan Regression introduced in release => main
2018-07-19 14:28 plujan Triggers an Emergency Pack => No
2018-07-19 14:35 dbaz Note Added: 0105805
2018-07-19 15:21 plujan Regression introduced in release main =>
2018-07-19 15:21 plujan version => main

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