Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0038999Retail ModulesWeb POSpublic2018-07-19 14:282018-07-19 15:21
Reporterplujan 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0038999: [RR18Q3] [UX] Usability on webPOS browsing/adding obsolete products should be improved
DescriptionSince the introduction of Life Cycle Status, products listed in the webPOS "Browse" section could be marked as "Obsolete".

Current flow for this type of products is no different than for regular ones, with the exception that if the user tries to add an obsolete product to a ticket an error message will shown.

From an end user perspective, that the error-flow were the normal-flow (ie. the expected behaviour of browsing the list and realising on picking a product that it is an obsolete one) is an usability defect. A user should be able to clearly distinguish which products are voided from the ticket while browsing/searching, not on the "adding" action.
Steps To Reproduce1. Having a product marked as Obsolete in the backend, log in in the webPOS
2. Browse/search the product list. Note that there is no information about the Life Cycle Status of the products.
3. Choose a product that has not been changed (ie. it is still available)
4. As expected, the product can be added to the ticket
5. Choose the product marked as obsolete in step one
6. An error message is shown as in the attached screenshot.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng AddingObsoleteProductErrorMessage.png (62,040) 2018-07-19 14:28
https://issues.openbravo.com/file_download.php?file_id=11982&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2018-07-19 14:28plujanNew Issue
2018-07-19 14:28plujanAssigned To => Retail
2018-07-19 14:28plujanFile Added: AddingObsoleteProductErrorMessage.png
2018-07-19 14:28plujanRegression introduced in release => main
2018-07-19 14:28plujanTriggers an Emergency Pack => No
2018-07-19 14:35dbazNote Added: 0105805
2018-07-19 15:21plujanRegression introduced in releasemain =>
2018-07-19 15:21plujanversion => main

Notes
(0105805)
dbaz   
2018-07-19 14:35   
One note: the error popup when the user tries to add the product to the ticket should remain.

There are some products that once they are clicked, they are supposed to be added to the ticket (in this case the error popup should be shown), but there are other ones where the product (stock) card is shown. In those last ones the error is not shown but the product (stock) card. For these last ones, the product (stock) card should not display the 'Add to Receipt' button.