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| ID | ||||||||||||
| 0037826 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Offline Mode | minor | always | 2018-02-05 09:30 | 2018-02-05 11:52 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | No | |||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0037826: [RR18Q1] An uninformative error is shown trying to access to recepits with a unstable connection | |||||||||||
| Description | When the POS user tries to request the receipts but the connection has gone offline after being in the Receipts popup the following message is shown in a popup: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation. | |||||||||||
| Steps To Reproduce | 0-Login POS as vallblanca. 1-Create a new receipt with 5x "Alpine transceiver". Complete it. 2-In dropdown menu, go to Verified Returns. 3-Now go offline. Once you are offline, click magnifier button to retrieve the receipts. Due to you are offline, it will not be possible. The following message will be shown: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  Uninformative.png [^] (90,242 bytes) 2018-02-05 09:30
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Issue History |
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| Date Modified | Username | Field | Change |
| 2018-02-05 09:30 | lorenzofidalgo | New Issue | |
| 2018-02-05 09:30 | lorenzofidalgo | Assigned To | => Retail |
| 2018-02-05 09:30 | lorenzofidalgo | File Added: Uninformative.png | |
| 2018-02-05 09:30 | lorenzofidalgo | OBNetwork customer | => No |
| 2018-02-05 09:30 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2018-02-05 11:52 | lorenzofidalgo | version | => main |
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Issue History |
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