Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0037826 | Retail Modules | Offline Mode | public | 2018-02-05 09:30 | 2018-02-05 11:52 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0037826: [RR18Q1] An uninformative error is shown trying to access to recepits with a unstable connection |
| Description | When the POS user tries to request the receipts but the connection has gone offline after being in the Receipts popup the following message is shown in a popup: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation. |
| Steps To Reproduce | 0-Login POS as vallblanca.
1-Create a new receipt with 5x "Alpine transceiver". Complete it.
2-In dropdown menu, go to Verified Returns.
3-Now go offline. Once you are offline, click magnifier button to retrieve the receipts. Due to you are offline, it will not be possible. The following message will be shown: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Uninformative.png (90,242) 2018-02-05 09:30
https://issues.openbravo.com/file_download.php?file_id=11520&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2018-02-05 09:30 | lorenzofidalgo | New Issue | |
| 2018-02-05 09:30 | lorenzofidalgo | Assigned To | => Retail |
| 2018-02-05 09:30 | lorenzofidalgo | File Added: Uninformative.png | |
| 2018-02-05 09:30 | lorenzofidalgo | OBNetwork customer | => No |
| 2018-02-05 09:30 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2018-02-05 11:52 | lorenzofidalgo | version | => main |