Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0037826Retail ModulesOffline Modepublic2018-02-05 09:302018-02-05 11:52
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0037826: [RR18Q1] An uninformative error is shown trying to access to recepits with a unstable connection
DescriptionWhen the POS user tries to request the receipts but the connection has gone offline after being in the Receipts popup the following message is shown in a popup: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation.
Steps To Reproduce0-Login POS as vallblanca.
1-Create a new receipt with 5x "Alpine transceiver". Complete it.
2-In dropdown menu, go to Verified Returns.
3-Now go offline. Once you are offline, click magnifier button to retrieve the receipts. Due to you are offline, it will not be possible. The following message will be shown: "ERROR Application server is not available." It does not give enough information to the POS user to understand the situation.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Uninformative.png (90,242) 2018-02-05 09:30
https://issues.openbravo.com/file_download.php?file_id=11520&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2018-02-05 09:30lorenzofidalgoNew Issue
2018-02-05 09:30lorenzofidalgoAssigned To => Retail
2018-02-05 09:30lorenzofidalgoFile Added: Uninformative.png
2018-02-05 09:30lorenzofidalgoTriggers an Emergency Pack => No
2018-02-05 11:52lorenzofidalgoversion => main

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