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ID | ||||||||||||
0037133 | ||||||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
defect | [Retail Modules] Offline Mode | major | always | 2017-10-20 11:35 | 2017-10-24 17:10 | |||||||
Reporter | inaki_garcia | View Status | public | |||||||||
Assigned To | Retail | |||||||||||
Priority | high | Resolution | open | Fixed in Version | ||||||||
Status | new | Fix in branch | Fixed in SCM revision | |||||||||
Projection | none | ETA | none | Target Version | ||||||||
OS | Any | Database | Any | Java version | ||||||||
OS Version | Database version | Ant version | ||||||||||
Product Version | main | SCM revision | ||||||||||
Review Assigned To | ||||||||||||
Regression level | ||||||||||||
Regression date | ||||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | ||||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0037133: [RR17Q4] Receipts, Quotations, etc. won't load after being listed and having a drop in connection | |||||||||||
Description | For those search and listing options of the Web POS dropdown menu which aren't pre-cached in the client side (Receipts, Quotations, Layaways, etc.), clicking on a listed item right after a connection drop occurs won't load said item, even if the connection is restored shortly after. It isn't possible to continue the process, even if the page is refreshed. | |||||||||||
Steps To Reproduce | 0. Log in the Web POS as "vallblanca" 1. Open any of the non pre-cached search and listing options on the dropdown menu (Receipts, Quotations...) 2. Click on the "magnifying glass" search button to make a search 3. Go offline by forcing a connection drop / disconnecting the network interface 4. Click on any of the listed items 5. NOTICE(1) that the loading screen appears and an error message shows up: "It has been an error with cash management" (to be addressed in another issue due to typo in the message: https://issues.openbravo.com/view.php?id=37134 [^]) enyo.js:953 POST http://qa-retail.openbravo.com/openbravo/org.openbravo.mobile.core.service.jsonrest/org.openbravo.retail.posterminal.PaidReceipts?authenticationClient=39363B0921BB4293B48383844325E84C&authenticationToken=%2BZ3ztKAJEG5YLVfBd1ccsw%3D%3D__%3B__4RK%2FsWL%2Bb3mk7nKEkSBt1%2FOBYcRqggc1ioVZmggvU1UAOhbQsUaIDY6sD4utj5TRMrKD5HQH4mHZJDiiz5QuwMeizTQakwkaNaCMEQKcDmNnS0HffIBLruNB%2BHE4V1q6SKS6jrP2QHj91q6JgLKH8MyN409Iphqn4%2BEVB4VS6xfTJGCNUfGPDgk09Ea%2BuXXMHEKtDN4ICBpIpp8UP%2F0DNtVThYX28Vw6m%2BCUl3Ga5RwSnkWLLG757%2FeSxQIiGuo4 [^] net::ERR_NAME_RESOLUTION_FAILED servicePOST error: 0, source: org.openbravo.retail.posterminal.PaidReceipts 267d44938e7620fe7ee99de8bca253b7.js:3076 It has been an error with cash management; line: Object.OB.UTIL.showError (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:11975:6 [^]) (*,+) 6. Reconnect the network interface a few seconds later 7. NOTICE(2) that the POS stays stuck in the loading screen. The following log messages are shown: SynchronizationHelper timeout reached: This process(s) didn't finish: (77) showLoading Connection came back. Session still valid, so no action required; line: Object.success [as origSuccess] (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:6506:24 [^]) (*,+) runSyncProcess: synchronization successfully done; line: http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:32171:16 [^] (*,+) | |||||||||||
Tags | No tags attached. | |||||||||||
Attached Files | ||||||||||||
Relationships [ Relation Graph ] [ Dependency Graph ] | |
Issue History | |||
Date Modified | Username | Field | Change |
2017-10-20 11:35 | inaki_garcia | New Issue | |
2017-10-20 11:35 | inaki_garcia | Assigned To | => Retail |
2017-10-20 11:35 | inaki_garcia | Triggers an Emergency Pack | => No |
2017-10-20 12:18 | inaki_garcia | Description Updated | View Revisions |
2017-10-20 12:18 | inaki_garcia | Steps to Reproduce Updated | View Revisions |
2017-10-24 16:23 | inaki_garcia | Severity | minor => major |
2017-10-24 17:10 | inaki_garcia | Priority | normal => high |
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