Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0034440 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2016-11-09 09:50 | 2017-03-02 21:26 | |||
| Reporter | lorenzofidalgo | View Status | public | |||||
| Assigned To | mario_castello | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | RR17Q2 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | a2699d1a752d | ||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | main | SCM revision | ||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0034440: [RR16Q4][HighVol] Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes | |||||||
| Description | When POS user clicks in the magnifier button (search) from areas like SEARCH or Layaways, it creates several heavy processes that take very long time to finish (or they just do not finish). It induces the POS gets stuck. This issue has been reproduced in a RR16Q4 release with Store Server and HighVol. This behaviour can been appreciated in the following video: https://drive.google.com/open?id=0Bz1bUfkEffVISURjYm5DbEV6NkU [^] | |||||||
| Steps To Reproduce | 0-Log in to the server machine and use "top" command to control the CPU usage of the server machine. 1-Go to SEARCH tab and click several times (e.g. 6 times) in Search button. Now go to dropdown menu, select Layaways option and click several times (e.g. 6 times) in search button. It will get stuck. You can go again to SEARCH tab and click again in search button. Check it is stuck and no results are shown. 3-Check the usage of the server machine (step 0): Many postgres processes that will not finish have been created. Even after login out those processes are still there. You can eve wait some time after executing this queries and check those postgres processes are still running. | |||||||
| Tags | Performance | |||||||
| Attached Files |  HeavyPostgresProcessesTop.png [^] (148,487 bytes) 2016-11-09 09:50
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(0093375) hgbot (developer) 2017-01-11 22:14 |
Repository: erp/pmods/org.openbravo.mobile.core Changeset: 022f718665ebf2066eb684e6707e6191e72b8e9c Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Wed Jan 11 11:16:35 2017 -0600 URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/022f718665ebf2066eb684e6707e6191e72b8e9c [^] Fixed issue 34440: Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes - Added new function disableFilterButtons to disable the filters buttons - Added name for filters buttons - Call the function in the search process for disabled/enabled the filters buttons during the execution process --- M web/org.openbravo.mobile.core/source/retail/component/ob-retail-searchproductcharacteristic.js --- |
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(0093376) hgbot (developer) 2017-01-12 09:08 |
Repository: erp/pmods/org.openbravo.mobile.core Changeset: 8bd8db795fa59aeb1cb73218a0cf3441cbf1b185 Author: Jorge Garcia <jorge.garcia <at> openbravo.com> Date: Thu Jan 12 08:52:35 2017 +0100 URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/8bd8db795fa59aeb1cb73218a0cf3441cbf1b185 [^] Related to issue 34440: Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes Backed out changeset 022f718665eb --- M web/org.openbravo.mobile.core/source/retail/component/ob-retail-searchproductcharacteristic.js --- |
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(0093389) jorge-garcia (reporter) 2017-01-12 13:14 |
Critical error in the integration of try-retail. Backout done |
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(0093592) hgbot (developer) 2017-01-16 14:40 |
Repository: erp/pmods/org.openbravo.mobile.core Changeset: 930ff2f4e112e0965c9c95b935dce93a277e121d Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Wed Jan 11 11:16:35 2017 -0600 URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/930ff2f4e112e0965c9c95b935dce93a277e121d [^] Fixed issue 34440: Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes - Added new function disableFilterButtons to disable the filters buttons - Added name for filters buttons - Call the function in the search process for disabled/enabled the filters buttons during the execution process --- M web/org.openbravo.mobile.core/source/retail/component/ob-retail-searchproductcharacteristic.js --- |
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(0093593) hgbot (developer) 2017-01-16 14:40 |
Repository: tools/automation/pi-mobile Changeset: f818ac500fca04409b0f4fd8a91b2a7fe01e603e Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Wed Jan 11 11:14:18 2017 -0600 URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/f818ac500fca04409b0f4fd8a91b2a7fe01e603e [^] Verifies issue 34440: Fixed names of filters buttons in search panel --- M src-test/org/openbravo/test/mobile/retail/pack/selenium/TestIdPack.java --- |
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(0093960) lorenzofidalgo (developer) 2017-01-31 15:35 |
This issue is still reproducible using the "Pay Open Tickets" search button. |
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(0094086) hgbot (developer) 2017-02-06 14:35 |
Repository: erp/pmods/org.openbravo.retail.posterminal Changeset: a2699d1a752d30819f1c4216eb7698e78e6e25c2 Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Tue Jan 31 10:28:50 2017 -0600 URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/a2699d1a752d30819f1c4216eb7698e78e6e25c2 [^] Fixed issue 34440: Click several times in Pay Open Tickets search button creates heavy postgres processes - Pay Open Tickets popup - Added new function disableFilterButtons to disable the filters buttons - Added name for filters buttons - Call the function in the search process for disabled/enabled the filters buttons during the execution process --- M web/org.openbravo.retail.posterminal/js/components/modalmultiorders.js --- |
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(0094087) hgbot (developer) 2017-02-06 14:36 |
Repository: tools/automation/pi-mobile Changeset: 7cc3283e1ce34453d150cbb6f000ff346d460dd0 Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Tue Jan 31 10:41:43 2017 -0600 URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/7cc3283e1ce34453d150cbb6f000ff346d460dd0 [^] Verifies issue 34440: Fixed names of filters buttons in Pay Open Tickets popup --- M src-test/org/openbravo/test/mobile/retail/pack/selenium/TestIdPack.java --- |
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(0094701) hgbot (developer) 2017-03-02 21:19 |
Repository: retail/backports/3.0RR17Q1/org.openbravo.mobile.core Changeset: 90f1940fdbae6e0e490e7be58d343a3d585d16aa Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Wed Jan 11 11:16:35 2017 -0600 URL: http://code.openbravo.com/retail/backports/3.0RR17Q1/org.openbravo.mobile.core/rev/90f1940fdbae6e0e490e7be58d343a3d585d16aa [^] Fixed issue 35412, backport of issue 34440: Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes - Added new function disableFilterButtons to disable the filters buttons - Added name for filters buttons - Call the function in the search process for disabled/enabled the filters buttons during the execution process --- M web/org.openbravo.mobile.core/source/retail/component/ob-retail-searchproductcharacteristic.js --- |
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(0094704) hgbot (developer) 2017-03-02 21:26 |
Repository: retail/backports/3.0RR17Q1/org.openbravo.retail.posterminal Changeset: 4a74cb1d7d17a7ce5e95f175e047d28052f09cdc Author: Mario Castello <mario.castello <at> peoplewalking.com> Date: Tue Jan 31 10:28:50 2017 -0600 URL: http://code.openbravo.com/retail/backports/3.0RR17Q1/org.openbravo.retail.posterminal/rev/4a74cb1d7d17a7ce5e95f175e047d28052f09cdc [^] Fixed issue 35412, backport of issue 34440: Click several times in Pay Open Tickets search button creates heavy postgres processes - Pay Open Tickets popup - Added new function disableFilterButtons to disable the filters buttons - Added name for filters buttons - Call the function in the search process for disabled/enabled the filters buttons during the execution process --- M web/org.openbravo.retail.posterminal/js/components/modalmultiorders.js --- |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-11-09 09:50 | lorenzofidalgo | New Issue | |
| 2016-11-09 09:50 | lorenzofidalgo | Assigned To | => Retail |
| 2016-11-09 09:50 | lorenzofidalgo | File Added: HeavyPostgresProcessesTop.png | |
| 2016-11-09 09:50 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2016-11-09 09:53 | lorenzofidalgo | Description Updated | View Revisions |
| 2016-11-09 10:01 | lorenzofidalgo | Priority | high => normal |
| 2016-11-09 10:33 | lorenzofidalgo | Summary | [RR16Q4][HighVol] Click several times in Layaways search button and/or in Browse search button creates heavy postgres processes => [RR16Q4][HighVol] Click several times in Layaways search button and/or in SEARCH search button creates heavy postgres processes |
| 2016-11-09 10:33 | lorenzofidalgo | Description Updated | View Revisions |
| 2016-11-09 10:33 | lorenzofidalgo | Steps to Reproduce Updated | View Revisions |
| 2017-01-11 16:02 | mario_castello | Assigned To | Retail => mario_castello |
| 2017-01-11 16:03 | mario_castello | Status | new => acknowledged |
| 2017-01-11 18:13 | mario_castello | Status | acknowledged => scheduled |
| 2017-01-11 18:33 | mario_castello | Relationship added | related to 0034041 |
| 2017-01-11 22:14 | hgbot | Checkin | |
| 2017-01-11 22:14 | hgbot | Note Added: 0093375 | |
| 2017-01-11 22:14 | hgbot | Status | scheduled => resolved |
| 2017-01-11 22:14 | hgbot | Resolution | open => fixed |
| 2017-01-11 22:14 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/022f718665ebf2066eb684e6707e6191e72b8e9c [^] |
| 2017-01-12 09:08 | hgbot | Checkin | |
| 2017-01-12 09:08 | hgbot | Note Added: 0093376 | |
| 2017-01-12 13:14 | jorge-garcia | Note Added: 0093389 | |
| 2017-01-12 13:14 | jorge-garcia | Status | resolved => new |
| 2017-01-12 13:14 | jorge-garcia | Resolution | fixed => open |
| 2017-01-12 14:37 | mario_castello | Status | new => acknowledged |
| 2017-01-12 14:38 | mario_castello | Status | acknowledged => scheduled |
| 2017-01-16 14:40 | hgbot | Checkin | |
| 2017-01-16 14:40 | hgbot | Note Added: 0093592 | |
| 2017-01-16 14:40 | hgbot | Status | scheduled => resolved |
| 2017-01-16 14:40 | hgbot | Resolution | open => fixed |
| 2017-01-16 14:40 | hgbot | Fixed in SCM revision | http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/022f718665ebf2066eb684e6707e6191e72b8e9c [^] => http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/930ff2f4e112e0965c9c95b935dce93a277e121d [^] |
| 2017-01-16 14:40 | hgbot | Checkin | |
| 2017-01-16 14:40 | hgbot | Note Added: 0093593 | |
| 2017-01-25 10:20 | marvintm | Review Assigned To | => marvintm |
| 2017-01-25 10:20 | marvintm | Status | resolved => closed |
| 2017-01-25 10:20 | marvintm | Fixed in Version | => RR17Q2 |
| 2017-01-31 15:35 | lorenzofidalgo | Note Added: 0093960 | |
| 2017-01-31 15:35 | lorenzofidalgo | Status | closed => new |
| 2017-01-31 15:35 | lorenzofidalgo | Resolution | fixed => open |
| 2017-01-31 15:35 | lorenzofidalgo | Fixed in Version | RR17Q2 => |
| 2017-01-31 15:51 | mario_castello | Status | new => acknowledged |
| 2017-01-31 15:51 | mario_castello | Status | acknowledged => scheduled |
| 2017-02-06 14:35 | hgbot | Checkin | |
| 2017-02-06 14:35 | hgbot | Note Added: 0094086 | |
| 2017-02-06 14:35 | hgbot | Status | scheduled => resolved |
| 2017-02-06 14:35 | hgbot | Resolution | open => fixed |
| 2017-02-06 14:35 | hgbot | Fixed in SCM revision | http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/930ff2f4e112e0965c9c95b935dce93a277e121d [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/a2699d1a752d30819f1c4216eb7698e78e6e25c2 [^] |
| 2017-02-06 14:36 | hgbot | Checkin | |
| 2017-02-06 14:36 | hgbot | Note Added: 0094087 | |
| 2017-02-08 09:28 | marvintm | Status | resolved => closed |
| 2017-02-08 09:28 | marvintm | Fixed in Version | => RR17Q2 |
| 2017-03-02 16:41 | shuehner | Tag Attached: Performance | |
| 2017-03-02 16:45 | marvintm | Status | closed => new |
| 2017-03-02 16:45 | marvintm | Resolution | fixed => open |
| 2017-03-02 16:45 | marvintm | Fixed in Version | RR17Q2 => |
| 2017-03-02 16:45 | marvintm | Status | new => scheduled |
| 2017-03-02 16:45 | marvintm | Status | scheduled => resolved |
| 2017-03-02 16:45 | marvintm | Fixed in Version | => RR17Q2 |
| 2017-03-02 16:45 | marvintm | Resolution | open => fixed |
| 2017-03-02 16:45 | marvintm | Status | resolved => closed |
| 2017-03-02 21:19 | hgbot | Checkin | |
| 2017-03-02 21:19 | hgbot | Note Added: 0094701 | |
| 2017-03-02 21:26 | hgbot | Checkin | |
| 2017-03-02 21:26 | hgbot | Note Added: 0094704 | |
| 2017-03-07 10:35 | marvintm | Relationship added | has duplicate 0032099 |
| 2017-03-27 16:46 | mario_castello | Relationship added | related to 0035624 |
| 2017-03-31 17:16 | mario_castello | Relationship added | related to 0035646 |
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Issue History |
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