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ID
0032624
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POS Hardware Managerminoralways2016-04-08 10:012022-01-11 12:48
Reporterpaul_guiotView Statuspublic 
Assigned ToTriage Platform Conn 
PriorityhighResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerOBPS
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0032624: [SERQA 690] Promotion description cropped in the ticket

DescriptionTicket layout problem: When we apply a discount on a receipt, if the description is too long, the text is cropped.
Steps To ReproduceGo to the backend
Go to “discounts and Promotions”, Select an existing promotion Price adjustement (eg: Camping Pack)
Change the value of the field to get the following Printed Name and put: With this long text, we want to test the length available
Save

Make sure your Hardware manager is open. Go to the webpos, Create a ticket with the promotion without invoice:
- Search:
- Add to to the receipt the article “Minilintern solar dynamo”
- Click on the amount, Unflag invoice if it´s necessary
- Pay it

Look at the ticket created in the Hardware manager: The description is cropped.
Proposed SolutionPut a limitation in the description (Backend) or adapt the ticket (dynamic text)
TagsNo tags attached.
Attached Filespng file icon 690_print_lenght (1).png [^] (44,267 bytes) 2016-04-08 10:01

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0087139)
dbaz (viewer)
2016-06-09 17:08

The printed ticket structure is something very particular of each commerce. The one currently implemented in the WebPOS (cropped lines) is probably the most common worldwide solution (I would crop the line even more to avoid it be under any price).
It would be nice that this point and, probably, other ones (for example, show or not "unit price" column) would be parameterizable, but this would be a project itself.
Probably the easiest solution if a particular customer is asking this is to prepare a custom ticket template.
(0134211)
adrianromero (viewer)
2022-01-11 12:48

The logic to print discount descriptions to use 1, 2 or several lines depending on the size must be created in the template.

- Issue History
Date Modified Username Field Change
2016-04-08 10:01 paul_guiot New Issue
2016-04-08 10:01 paul_guiot Assigned To => Retail
2016-04-08 10:01 paul_guiot File Added: 690_print_lenght (1).png
2016-04-08 10:01 paul_guiot OBNetwork customer => Yes
2016-04-08 10:01 paul_guiot Resolution time => 1461103200
2016-04-08 10:01 paul_guiot Triggers an Emergency Pack => No
2016-04-11 16:47 Orekaria Severity major => minor
2016-04-25 09:52 marvintm Resolution time 1461103200 =>
2016-06-09 11:46 shivum039 Assigned To Retail => shivum039
2016-06-09 11:46 shivum039 Status new => scheduled
2016-06-09 17:08 dbaz Note Added: 0087139
2016-12-01 15:41 jorge-garcia Assigned To shivum039 => Retail
2022-01-11 12:31 alostale Assigned To Retail => Triage Platform Conn
2022-01-11 12:48 adrianromero Note Added: 0134211
2022-01-11 12:48 adrianromero Status scheduled => closed
2022-01-11 12:48 adrianromero Resolution open => no change required


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