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ID
0031505
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Offline Modeminoralways2015-11-16 15:322015-11-16 15:34
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0031505: [RR15Q4] [StockValidationModule] POS ejects user under certains circunstances with unstable connections

DescriptionWhile user is trying to add new products in a unstable connections environment, POS can eject user and force him to log in.
Steps To ReproduceTo simulate this "unstable connections" follow these steps:

1. Unplug the network cable and login (offline) in webPOS as vallblanca user
2. Plug the cable to get connection back
3. Add a new product to a ticket
3. An error message forcing user to login is shown and user is ejected to login screen, although connection with the server should be possible. Under unstable circunstances, this can be troublesome for a user that is trying to add different products to a receipt and he can forced to login several times to achive to complete that receipt.
Proposed SolutionThe error shown at the back ["Error retrieving the stock information from server. It could be generated because the system is in offline mode" (check attached image)] should be in the main message in the alert and it should be possible for a user to continue offline or to ask him if he wants to login again or not.
Basically, the user must be able to choose if he wants to continue working offline or if he prefers to login again.
TagsNo tags attached.
Attached Filespng file icon WrongError.png [^] (271,255 bytes) 2015-11-16 15:32

- Relationships Relation Graph ] Dependency Graph ]
related to backport 0031057RR15Q4 closedmarvintm [RR15Q4] [StockValidationModule] Stock validation does not detect if webPOS is online or offline 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2015-11-16 15:32 lorenzofidalgo New Issue
2015-11-16 15:32 lorenzofidalgo Assigned To => Retail
2015-11-16 15:32 lorenzofidalgo File Added: WrongError.png
2015-11-16 15:32 lorenzofidalgo Triggers an Emergency Pack => No
2015-11-16 15:33 lorenzofidalgo Relationship added related to 0031057
2015-11-16 15:34 lorenzofidalgo Steps to Reproduce Updated View Revisions


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