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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POScriticalalways2015-03-10 13:192015-04-17 13:54
ReporterjecharriView Statuspublic 
Assigned Toaaroncalero 
PriorityimmediateResolutionfixedFixed in VersionRR15Q2
StatusclosedFix in branchFixed in SCM revision9aa1f38fc9e5
ProjectionnoneETAnoneTarget VersionRR15Q2
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionRR14Q3.5SCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0029220: Total gross amount is not updated properly

DescriptionIn our last confirmed stable version depending of the case, it seems that total of the ticket is not properly updated and it is set to 0

This can create that a ticket total should be 100 ant it is 0. The problem of this issue is that you are not registering the payment and also the generated invoice will keep as not paid.

It will be necessary to create an script to fix the data
Steps To Reproduce-
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0029425RR15Q3 closedRetail Stabilization: The loading process does not fail if any model(s) failed to be loaded 
blocks defect 0029690 closedshivum039 An error should be logged when the "Error getting Business Partner information" message is shown 

-  Notes
hgbot (developer)
2015-03-12 16:39

Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 9aa1f38fc9e57fc2a020d32b7db80913c54b9535
Author: Aaron Calero <aaron.calero <at>>
Date: Thu Mar 12 16:01:06 2015 +0100
URL: [^]

Fixed issue 29220: Total gross amount is not updated properly

If the process of loading the master data fails and the websql database is incomplete, the POS stops working correctly.
Specifically, if the Business Partner information is missing, several javascript errors are risen and as a consequence the POS work flow is stopped. This can prevent the gross of the ticket from calculating, although the total amount button remains active, allowing to complete the ticket without gross amount (and therefore without payments).
In order to prevent this from happening, a new security check has been implemented. If the POS is unable to recover Business Partner information, a popup is shown explaining the situation and prompts the user to reload the window. After reloading a full refresh of the data will be done.

M src-db/database/sourcedata/AD_MESSAGE.xml
M web/org.openbravo.retail.posterminal/js/pointofsale/model/pointofsale-model.js
migueldejuana (developer)
2015-04-17 13:54

If total button get stucked disabled (because incremental update failed or because there is not more space), we press F5 and bp is not loaded and the modal to load again master data is not shown.

- Issue History
Date Modified Username Field Change
2015-03-10 13:19 jecharri New Issue
2015-03-10 13:19 jecharri Assigned To => marvintm
2015-03-10 13:19 jecharri Resolution time => 1426287600
2015-03-10 13:19 jecharri Triggers an Emergency Pack => No
2015-03-12 16:39 hgbot Checkin
2015-03-12 16:39 hgbot Note Added: 0075492
2015-03-12 16:39 hgbot Status new => resolved
2015-03-12 16:39 hgbot Resolution open => fixed
2015-03-12 16:39 hgbot Fixed in SCM revision => [^]
2015-03-12 16:40 aaroncalero Assigned To marvintm => aaroncalero
2015-03-24 16:58 marvintm Review Assigned To => marvintm
2015-03-24 16:58 marvintm Status resolved => closed
2015-03-24 16:58 marvintm Fixed in Version => RR15Q2
2015-03-26 11:10 Orekaria Relationship added blocks 0029425
2015-03-26 11:10 Orekaria Relationship replaced related to 0029425
2015-04-17 13:54 migueldejuana Note Added: 0076608
2015-04-24 11:27 Orekaria Relationship added blocks 0029690

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