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ID
0024435
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POStrivialalways2013-07-30 07:072013-11-28 10:45
ReportersureshbabuView Statuspublic 
Assigned Toguilleaer 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version1.6.0_18
OS VersionProfessional ApplianceDatabase version8.3.9Ant version1.7.1
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0024435: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2

DescriptionNot able to complete cash up process when there is a negative amount in any of the payment methods at step 2.
Steps To Reproduce1) Comlete a cash up process
2) Then Complete a return order for amount 25.54 using payment method card
2) Try to complete Cash up process

Defect: At step 3 getting error as "You can keep more in cash than what was counted"
TagsNo tags attached.
Attached Filespng file icon Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2.png [^] (290,985 bytes) 2013-07-30 07:07

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0060374)
guilleaer (manager)
2013-07-30 12:04

This issue is valid but is a corner case. Downgraded priority.

Only should happend with credit card, and credit card normally skip the step 3. The problem happens when step 3 is nothing and the quantity is negative.


Proposed solution:
a) jump step 3 is only one option exist.

A negative deposit and draw able is created. check if this is correct
(0062430)
sureshbabu (reporter)
2013-11-28 06:31
edited on: 2013-11-28 06:34

Same issue appears in cash payment method also, not only in card payment method, i just followed the below steps:


1) Completed a cash up process

2) I have created receipt with return line for total gross amount of -109.00 (Negative amount)and completed the receipt using cash payment method.

3) Then i performed cash up process, once i select "Nothing" at step 3, i am getting error as "You can keep more in cash than what was counted"

(0062432)
marvintm (manager)
2013-11-28 10:45

In the cash payment method it makes even less sense to have a final negative amount (in the cash payment method, you have a physical "box" which contains an initial amount of currency, and therefore, it doesn't make sense that at the end of the day this box has a "negative" amount of money, because that would mean that you returned more money than what there was initially in this box).

- Issue History
Date Modified Username Field Change
2013-07-30 07:07 sureshbabu New Issue
2013-07-30 07:07 sureshbabu Assigned To => marvintm
2013-07-30 07:07 sureshbabu File Added: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2.png
2013-07-30 07:16 sureshbabu Assigned To marvintm => guilleaer
2013-07-30 11:59 guilleaer Priority immediate => normal
2013-07-30 12:04 guilleaer Note Added: 0060374
2013-07-31 13:51 guilleaer Triggers an Emergency Pack => No
2013-07-31 13:51 guilleaer Summary RMP25: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2 => Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2
2013-11-28 04:39 eintelau Issue Monitored: eintelau
2013-11-28 06:31 sureshbabu Note Added: 0062430
2013-11-28 06:32 sureshbabu Note Edited: 0062430 View Revisions
2013-11-28 06:34 sureshbabu Note Edited: 0062430 View Revisions
2013-11-28 10:45 marvintm Note Added: 0062432


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