Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0024435Retail ModulesWeb POSpublic2013-07-30 07:072024-10-18 12:18
Reportersureshbabu 
Assigned ToRetail 
PrioritynormalSeveritytrivialReproducibilityalways
StatusnewResolutionopen 
PlatformOS30OS VersionProfessional Appliance
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0024435: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2
DescriptionNot able to complete cash up process when there is a negative amount in any of the payment methods at step 2.
Steps To Reproduce1) Comlete a cash up process
2) Then Complete a return order for amount 25.54 using payment method card
2) Try to complete Cash up process

Defect: At step 3 getting error as "You can keep more in cash than what was counted"
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2.png (290,985) 2013-07-30 07:07
https://issues.openbravo.com/file_download.php?file_id=6295&type=bug
Issue History
Date ModifiedUsernameFieldChange
2013-07-30 07:07sureshbabuNew Issue
2013-07-30 07:07sureshbabuAssigned To => marvintm
2013-07-30 07:07sureshbabuFile Added: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2.png
2013-07-30 07:16sureshbabuAssigned Tomarvintm => guilleaer
2013-07-30 11:59guilleaerPriorityimmediate => normal
2013-07-30 12:04guilleaerNote Added: 0060374
2013-07-31 13:51guilleaerTriggers an Emergency Pack => No
2013-07-31 13:51guilleaerSummaryRMP25: Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2 => Not able to complete cash up process when there is a negative amount in any of the payment methods at step 2
2013-11-28 04:39eintelauIssue Monitored: eintelau
2013-11-28 06:31sureshbabuNote Added: 0062430
2013-11-28 06:32sureshbabuNote Edited: 0062430bug_revision_view_page.php?bugnote_id=0062430#r5220
2013-11-28 06:34sureshbabuNote Edited: 0062430bug_revision_view_page.php?bugnote_id=0062430#r5221
2013-11-28 10:45marvintmNote Added: 0062432
2024-10-18 12:18guilleaerAssigned Toguilleaer => Retail

Notes
(0060374)
guilleaer   
2013-07-30 12:04   
This issue is valid but is a corner case. Downgraded priority.

Only should happend with credit card, and credit card normally skip the step 3. The problem happens when step 3 is nothing and the quantity is negative.


Proposed solution:
a) jump step 3 is only one option exist.

A negative deposit and draw able is created. check if this is correct
(0062430)
sureshbabu   
2013-11-28 06:31   
(edited on: 2013-11-28 06:34)
Same issue appears in cash payment method also, not only in card payment method, i just followed the below steps:


1) Completed a cash up process

2) I have created receipt with return line for total gross amount of -109.00 (Negative amount)and completed the receipt using cash payment method.

3) Then i performed cash up process, once i select "Nothing" at step 3, i am getting error as "You can keep more in cash than what was counted"
(0062432)
marvintm   
2013-11-28 10:45   
In the cash payment method it makes even less sense to have a final negative amount (in the cash payment method, you have a physical "box" which contains an initial amount of currency, and therefore, it doesn't make sense that at the end of the day this box has a "negative" amount of money, because that would mean that you returned more money than what there was initially in this box).