0023018: RMP19: Information in back office for payment details in the sales order is showing a duplicate expected amount

Description

As part of the retail course I was reviewing the backoffice results for Web POS transactions. In the payment details of a payment that had 2 payments, part of it was by cash, part by credit card, the expected amount was showing as duplicate.

Steps To Reproduce

Go into Web POS and create a sale for over 200 euros. Then split payment by partially cash for 100 euros and the rest for over 100 euros by credit card. Close the ticket. Go to the sales order created in the backoffice and check the payment details - see screenshot

Tags

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Attached Files

IncorrectPOSpayment.png [^] (56,083 bytes) 2013-02-08 12:13

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0058889) marvintm (manager) 2013-05-23 10:08	The data in this case is actually correct, and the confusion comes from how this window shows the data. If you create two orders in the Web POS, and you do a cash up, and the terminal is configured to "group orders into one invoice", then only one invoice is generated for all the orders in this cash up. This invoice will have its total amount defined as the sum of all the orders in this cash up. The confusion comes from the fact that the "Payment Details" shows the expected amount according to the invoice, if there is one, and as there is one in this case which groups all the orders, the total amount for all the orders is shown. This is the expected behavior however.

Issue History
Date Modified	Username	Field	Change
2013-02-08 12:13	RenateNieuwkoop	New Issue
2013-02-08 12:13	RenateNieuwkoop	Assigned To	=> adrianromero
2013-02-08 12:13	RenateNieuwkoop	File Added: IncorrectPOSpayment.png
2013-05-23 10:08	marvintm	Note Added: 0058889
2013-05-23 10:08	marvintm	Status	new => closed
2013-05-23 10:08	marvintm	Resolution	open => no change required