Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0023018Retail ModulesWeb POSpublic2013-02-08 12:132013-05-23 10:08
ReporterRenateNieuwkoop 
Assigned Toadrianromero 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product VersionRMP18 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0023018: RMP19: Information in back office for payment details in the sales order is showing a duplicate expected amount
DescriptionAs part of the retail course I was reviewing the backoffice results for Web POS transactions. In the payment details of a payment that had 2 payments, part of it was by cash, part by credit card, the expected amount was showing as duplicate.
Steps To ReproduceGo into Web POS and create a sale for over 200 euros. Then split payment by partially cash for 100 euros and the rest for over 100 euros by credit card. Close the ticket. Go to the sales order created in the backoffice and check the payment details - see screenshot
Proposed Solution
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Attached Filespng IncorrectPOSpayment.png (56,083) 2013-02-08 12:13
https://issues.openbravo.com/file_download.php?file_id=5955&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2013-02-08 12:13RenateNieuwkoopNew Issue
2013-02-08 12:13RenateNieuwkoopAssigned To => adrianromero
2013-02-08 12:13RenateNieuwkoopFile Added: IncorrectPOSpayment.png
2013-05-23 10:08marvintmNote Added: 0058889
2013-05-23 10:08marvintmStatusnew => closed
2013-05-23 10:08marvintmResolutionopen => no change required

Notes
(0058889)
marvintm   
2013-05-23 10:08   
The data in this case is actually correct, and the confusion comes from how this window shows the data.

If you create two orders in the Web POS, and you do a cash up, and the terminal is configured to "group orders into one invoice", then only one invoice is generated for all the orders in this cash up. This invoice will have its total amount defined as the sum of all the orders in this cash up.

The confusion comes from the fact that the "Payment Details" shows the expected amount according to the invoice, if there is one, and as there is one in this case which groups all the orders, the total amount for all the orders is shown. This is the expected behavior however.