Project:
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| ID | ||||||||
| 0057874 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | critical | always | 2025-02-05 13:44 | 2025-02-06 10:21 | |||
| Reporter | vbenitez | View Status | public | |||||
| Assigned To | inaki_luque | |||||||
| Priority | immediate | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057874: Error on the cancel order on the POS with partial payment | |||||||
| Description | On the POS it is possible to cancel an order for a not delivered product. The order can have a partial or total payment. Nowadays, when cancelling the partial payment the POS: -Does not show under the line "Rows" the partial (s) payment (s) done. -The amount of the partial payment that has to be paid to the client is wrong. It is taking the original amount of the product + the amount due. (example on the video = 169+135.20 = 304.20) | |||||||
| Steps To Reproduce | - Verify in the Back office the touchpoint type--> allows to do partial payments - Verify that inside the organization window --> the fields `prepayment percentage and prepayment percentage limit are filled - Verify the prepayment algorithm is chosen->Prepayments as percentage of goods to deliver - Open a POS in the vall blanca store (with modules ) on the video it was used VBS-4 - Select a client - Change the delivery mode to pick up in store - Add a product - Do the partial payment - Finish the sales - Go the Menu - Click on orders and select the previous one - Click on cancel order - Verify the transaction on the back office--> sales order--> payment details | |||||||
| Proposed Solution | - On the webpos To show the correct amount to return to the client with the partial payment done. To show the correct amount on the back office | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  2025-02-05 12-54-46.mp4 [^] (2,131,513 bytes) 2025-02-05 13:44 | |||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-02-05 13:44 | vbenitez | New Issue | |
| 2025-02-05 13:44 | vbenitez | Assigned To | => psarobe |
| 2025-02-05 13:44 | vbenitez | File Added: 2025-02-05 12-54-46.mp4 | |
| 2025-02-05 13:44 | vbenitez | OBNetwork customer | => No |
| 2025-02-05 13:44 | vbenitez | Triggers an Emergency Pack | => No |
| 2025-02-06 08:04 | jorgewederago | Assigned To | psarobe => fofarril |
| 2025-02-06 08:55 | jorgewederago | Assigned To | fofarril => inaki_luque |
| 2025-02-06 10:21 | jorgewederago | Relationship added | duplicate of 0057608 |
| 2025-02-06 10:21 | jorgewederago | Status | new => closed |
| 2025-02-06 10:21 | jorgewederago | Resolution | open => duplicate |
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Issue History |
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