Openbravo Issue Tracking System - POS2 | ||||||||||||
View Issue Details | ||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
0057874 | POS2 | POS | public | 2025-02-05 13:44 | 2025-02-06 10:21 | |||||||
Reporter | vbenitez | |||||||||||
Assigned To | inaki_luque | |||||||||||
Priority | immediate | Severity | critical | Reproducibility | always | |||||||
Status | closed | Resolution | duplicate | |||||||||
Platform | OS | 5 | OS Version | |||||||||
Product Version | ||||||||||||
Target Version | Fixed in Version | |||||||||||
Merge Request Status | ||||||||||||
Review Assigned To | ||||||||||||
OBNetwork customer | ||||||||||||
Support ticket | ||||||||||||
Regression level | ||||||||||||
Regression date | ||||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | ||||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0057874: Error on the cancel order on the POS with partial payment | |||||||||||
Description | On the POS it is possible to cancel an order for a not delivered product. The order can have a partial or total payment. Nowadays, when cancelling the partial payment the POS: -Does not show under the line "Rows" the partial (s) payment (s) done. -The amount of the partial payment that has to be paid to the client is wrong. It is taking the original amount of the product + the amount due. (example on the video = 169+135.20 = 304.20) | |||||||||||
Steps To Reproduce | - Verify in the Back office the touchpoint type--> allows to do partial payments - Verify that inside the organization window --> the fields `prepayment percentage and prepayment percentage limit are filled - Verify the prepayment algorithm is chosen->Prepayments as percentage of goods to deliver - Open a POS in the vall blanca store (with modules ) on the video it was used VBS-4 - Select a client - Change the delivery mode to pick up in store - Add a product - Do the partial payment - Finish the sales - Go the Menu - Click on orders and select the previous one - Click on cancel order - Verify the transaction on the back office--> sales order--> payment details | |||||||||||
Proposed Solution | - On the webpos To show the correct amount to return to the client with the partial payment done. To show the correct amount on the back office | |||||||||||
Additional Information | ||||||||||||
Tags | No tags attached. | |||||||||||
Relationships |
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Attached Files | ![]() https://issues.openbravo.com/file_download.php?file_id=20853&type=bug | |||||||||||
Issue History | ||||||||||||
Date Modified | Username | Field | Change | |||||||||
2025-02-05 13:44 | vbenitez | New Issue | ||||||||||
2025-02-05 13:44 | vbenitez | Assigned To | => psarobe | |||||||||
2025-02-05 13:44 | vbenitez | File Added: 2025-02-05 12-54-46.mp4 | ||||||||||
2025-02-05 13:44 | vbenitez | Triggers an Emergency Pack | => No | |||||||||
2025-02-06 08:04 | jorgewederago | Assigned To | psarobe => fofarril | |||||||||
2025-02-06 08:55 | jorgewederago | Assigned To | fofarril => inaki_luque | |||||||||
2025-02-06 10:21 | jorgewederago | Relationship added | duplicate of 0057608 | |||||||||
2025-02-06 10:21 | jorgewederago | Status | new => closed | |||||||||
2025-02-06 10:21 | jorgewederago | Resolution | open => duplicate |
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