Openbravo Issue Tracking System - POS2 | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0057874 | POS2 | POS | public | 2025-02-05 13:44 | 2025-02-06 10:21 | |||||||
| Reporter | vbenitez | |||||||||||
| Assigned To | inaki_luque | |||||||||||
| Priority | immediate | Severity | critical | Reproducibility | always | |||||||
| Status | closed | Resolution | duplicate | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | ||||||||||||
| Target Version | Fixed in Version | |||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | No | |||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057874: Error on the cancel order on the POS with partial payment | |||||||||||
| Description | On the POS it is possible to cancel an order for a not delivered product. The order can have a partial or total payment. Nowadays, when cancelling the partial payment the POS: -Does not show under the line "Rows" the partial (s) payment (s) done. -The amount of the partial payment that has to be paid to the client is wrong. It is taking the original amount of the product + the amount due. (example on the video = 169+135.20 = 304.20) | |||||||||||
| Steps To Reproduce | - Verify in the Back office the touchpoint type--> allows to do partial payments - Verify that inside the organization window --> the fields `prepayment percentage and prepayment percentage limit are filled - Verify the prepayment algorithm is chosen->Prepayments as percentage of goods to deliver - Open a POS in the vall blanca store (with modules ) on the video it was used VBS-4 - Select a client - Change the delivery mode to pick up in store - Add a product - Do the partial payment - Finish the sales - Go the Menu - Click on orders and select the previous one - Click on cancel order - Verify the transaction on the back office--> sales order--> payment details | |||||||||||
| Proposed Solution | - On the webpos To show the correct amount to return to the client with the partial payment done. To show the correct amount on the back office | |||||||||||
| Additional Information | ||||||||||||
| Tags | No tags attached. | |||||||||||
| Relationships |
| |||||||||||
| Attached Files | https://issues.openbravo.com/file_download.php?file_id=20853&type=bug | |||||||||||
| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2025-02-05 13:44 | vbenitez | New Issue | ||||||||||
| 2025-02-05 13:44 | vbenitez | Assigned To | => psarobe | |||||||||
| 2025-02-05 13:44 | vbenitez | File Added: 2025-02-05 12-54-46.mp4 | ||||||||||
| 2025-02-05 13:44 | vbenitez | OBNetwork customer | => No | |||||||||
| 2025-02-05 13:44 | vbenitez | Triggers an Emergency Pack | => No | |||||||||
| 2025-02-06 08:04 | jorgewederago | Assigned To | psarobe => fofarril | |||||||||
| 2025-02-06 08:55 | jorgewederago | Assigned To | fofarril => inaki_luque | |||||||||
| 2025-02-06 10:21 | jorgewederago | Relationship added | duplicate of 0057608 | |||||||||
| 2025-02-06 10:21 | jorgewederago | Status | new => closed | |||||||||
| 2025-02-06 10:21 | jorgewederago | Resolution | open => duplicate | |||||||||
| There are no notes attached to this issue. |