Openbravo Issue Tracking System - POS2
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0057874POS2POSpublic2025-02-05 13:442025-02-06 10:21
vbenitez 
inaki_luque 
immediatecriticalalways
closedduplicate 
5
 
 
No
0057874: Error on the cancel order on the POS with partial payment
On the POS it is possible to cancel an order for a not delivered product.
The order can have a partial or total payment.
Nowadays, when cancelling the partial payment the POS:
-Does not show under the line "Rows" the partial (s) payment (s) done.
-The amount of the partial payment that has to be paid to the client is wrong. It is taking the original amount of the product + the amount due. (example on the video = 169+135.20 = 304.20)

- Verify in the Back office the touchpoint type--> allows to do partial payments
- Verify that inside the organization window --> the fields `prepayment percentage and prepayment percentage limit are filled
- Verify the prepayment algorithm is chosen->Prepayments as percentage of goods to deliver

- Open a POS in the vall blanca store (with modules ) on the video it was used VBS-4
- Select a client
- Change the delivery mode to pick up in store
- Add a product
- Do the partial payment
- Finish the sales
- Go the Menu
- Click on orders and select the previous one
- Click on cancel order
- Verify the transaction on the back office--> sales order--> payment details
- On the webpos
To show the correct amount to return to the client with the partial payment done.
To show the correct amount on the back office
No tags attached.
duplicate of defect 0057608 closed Bimla_vm Cancel order with pre-payment error 
? 2025-02-05 12-54-46.mp4 (2,131,513) 2025-02-05 13:44
https://issues.openbravo.com/file_download.php?file_id=20853&type=bug
Issue History
2025-02-05 13:44vbenitezNew Issue
2025-02-05 13:44vbenitezAssigned To => psarobe
2025-02-05 13:44vbenitezFile Added: 2025-02-05 12-54-46.mp4
2025-02-05 13:44vbenitezTriggers an Emergency Pack => No
2025-02-06 08:04jorgewederagoAssigned Topsarobe => fofarril
2025-02-06 08:55jorgewederagoAssigned Tofofarril => inaki_luque
2025-02-06 10:21jorgewederagoRelationship addedduplicate of 0057608
2025-02-06 10:21jorgewederagoStatusnew => closed
2025-02-06 10:21jorgewederagoResolutionopen => duplicate

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