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| ID | ||||||||||||
| 0057692 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | have not tried | 2025-01-20 13:11 | 2025-01-21 07:18 | |||||||
| Reporter | eliezerSotomayor | View Status | public | |||||||||
| Assigned To | ranjith_qualiantech_com | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057692: POS crashes when loading two tickets from different customers and then closing the last one | |||||||||||
| Description | POS crashes when you load a first ticket with the VBS customer (anonymous customer), then load a second ticket with another customer (e.g. Arturo Montoro or Carl Studson) and finally you close the last loaded ticket. The error does not occur in the following cases - First loaded ticket with VBS Customer, second loaded ticket with the same VBS Customer - First loaded ticket with customer (e.g. Arturo Montoro), second loaded ticket with the same customer - First loaded ticket with customer (e.g. Arturo Montoro), second loaded ticket with the another customer (e.g. Carl Studson) | |||||||||||
| Steps To Reproduce | PRECONDITION: 1- Complete an order with the VBS Customer selected. 2- Complete an order with another customer selected (e.g. Arturo Montoro or Carl Studson). STEPS: 1- From the Orders screen, select the order completed with the VBS Customer 2- Again, from the Orders screen, select the order completed with the other customer 3- From the main screen, press on the "Close Order" button | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  screen-capture (10).webm [^] (2,824,986 bytes) 2025-01-20 13:21 Screenshot from 2025-01-20 12-51-44.png [^] (169,281 bytes) 2025-01-20 13:21
Screenshot from 2025-01-20 12-51-49.png [^] (168,494 bytes) 2025-01-20 13:21
Screenshot from 2025-01-20 12-52-02.png [^] (233,247 bytes) 2025-01-20 13:21
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-01-20 13:11 | eliezerSotomayor | New Issue | |
| 2025-01-20 13:11 | eliezerSotomayor | Assigned To | => Retail |
| 2025-01-20 13:11 | eliezerSotomayor | File Added: screenshots_and_video.zip | |
| 2025-01-20 13:11 | eliezerSotomayor | Triggers an Emergency Pack | => No |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: screen-capture (10).webm | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-51-44.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-51-49.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-52-02.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Deleted: screenshots_and_video.zip | |
| 2025-01-20 13:43 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2025-01-21 07:18 | ranjith_qualiantech_com | Status | new => scheduled |
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Issue History |
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