Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0057692 | POS2 | POS | public | 2025-01-20 13:11 | 2025-01-21 07:18 |
|
| Reporter | eliezerSotomayor | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0057692: POS crashes when loading two tickets from different customers and then closing the last one |
| Description | POS crashes when you load a first ticket with the VBS customer (anonymous customer), then load a second ticket with another customer (e.g. Arturo Montoro or Carl Studson) and finally you close the last loaded ticket.
The error does not occur in the following cases
- First loaded ticket with VBS Customer, second loaded ticket with the same VBS Customer
- First loaded ticket with customer (e.g. Arturo Montoro), second loaded ticket with the same customer
- First loaded ticket with customer (e.g. Arturo Montoro), second loaded ticket with the another customer (e.g. Carl Studson)
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| Steps To Reproduce | PRECONDITION:
1- Complete an order with the VBS Customer selected.
2- Complete an order with another customer selected (e.g. Arturo Montoro or Carl Studson).
STEPS:
1- From the Orders screen, select the order completed with the VBS Customer
2- Again, from the Orders screen, select the order completed with the other customer
3- From the main screen, press on the "Close Order" button |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  screen-capture (10).webm (2,824,986) 2025-01-20 13:21
https://issues.openbravo.com/file_download.php?file_id=20759&type=bug
 Screenshot from 2025-01-20 12-51-44.png (169,281) 2025-01-20 13:21
https://issues.openbravo.com/file_download.php?file_id=20760&type=bug
Screenshot from 2025-01-20 12-51-49.png (168,494) 2025-01-20 13:21
https://issues.openbravo.com/file_download.php?file_id=20761&type=bug
Screenshot from 2025-01-20 12-52-02.png (233,247) 2025-01-20 13:21
https://issues.openbravo.com/file_download.php?file_id=20762&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-01-20 13:11 | eliezerSotomayor | New Issue | |
| 2025-01-20 13:11 | eliezerSotomayor | Assigned To | => Retail |
| 2025-01-20 13:11 | eliezerSotomayor | File Added: screenshots_and_video.zip | |
| 2025-01-20 13:11 | eliezerSotomayor | Triggers an Emergency Pack | => No |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: screen-capture (10).webm | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-51-44.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-51-49.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Added: Screenshot from 2025-01-20 12-52-02.png | |
| 2025-01-20 13:21 | eliezerSotomayor | File Deleted: screenshots_and_video.zip | |
| 2025-01-20 13:43 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2025-01-21 07:18 | ranjith_qualiantech_com | Status | new => scheduled |