Project:
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| ID | ||||||||||||
| 0057670 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | always | 2025-01-16 16:46 | 2025-01-20 12:30 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Paloma | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057670: [25Q1][SCO] If Payment Methods are added in CCO to fill what is required, the ticket can not be completed in SCO | |||||||||||
| Description | SCO gets stuck in "Payment" step and the ticket can not be completed in SCO if the required payments have been previously added in CCO. So the user is forced to move again to CCO to complete the ticket. | |||||||||||
| Steps To Reproduce | 0-Login CCO as vallblanca, add 1x "Insect Repelent" to the ticket and click PAY button. 1-Click Cash Payment Method to pay the ticket in full (DO NOT click "Done" button). 2-At the botton right of the screen, click SCO icon to go to SCO. 3-Now, click "FINISH AND PAY" button. Click "CONFIRM BASKET" button and "CONTINUE WITHOUT ACCOUNT". DEFECT: Realise, when hovering over the payment methods, it is not possible to pay (since the payment is already completed) but it is not possible either to continue. The user is forced to go back to CCO to complete that ticket. It is also NOT possible clicking in Cancel Checkout since there is a payment method already added. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  PaidButCanNotContinue.png [^] (55,331 bytes) 2025-01-16 16:46
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-01-16 16:46 | lorenzofidalgo | New Issue | |
| 2025-01-16 16:46 | lorenzofidalgo | Assigned To | => Retail |
| 2025-01-16 16:46 | lorenzofidalgo | File Added: PaidButCanNotContinue.png | |
| 2025-01-16 16:46 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2025-01-17 05:21 | jorgewederago | Assigned To | Retail => jorgewederago |
| 2025-01-20 12:29 | jorgewederago | Status | new => scheduled |
| 2025-01-20 12:29 | jorgewederago | Assigned To | jorgewederago => Paloma |
| 2025-01-20 12:29 | jorgewederago | Status | scheduled => acknowledged |
| 2025-01-20 12:30 | jorgewederago | Status | acknowledged => scheduled |
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Issue History |
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