Openbravo Issue Tracking System - POS2
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0057670POS2POSpublic2025-01-16 16:462025-01-20 12:30
lorenzofidalgo 
Paloma 
normalmajoralways
scheduledopen 
5
 
 
No
0057670: [25Q1][SCO] If Payment Methods are added in CCO to fill what is required, the ticket can not be completed in SCO
SCO gets stuck in "Payment" step and the ticket can not be completed in SCO if the required payments have been previously added in CCO. So the user is forced to move again to CCO to complete the ticket.
0-Login CCO as vallblanca, add 1x "Insect Repelent" to the ticket and click PAY button.
1-Click Cash Payment Method to pay the ticket in full (DO NOT click "Done" button).
2-At the botton right of the screen, click SCO icon to go to SCO.
3-Now, click "FINISH AND PAY" button. Click "CONFIRM BASKET" button and "CONTINUE WITHOUT ACCOUNT". DEFECT: Realise, when hovering over the payment methods, it is not possible to pay (since the payment is already completed) but it is not possible either to continue. The user is forced to go back to CCO to complete that ticket. It is also NOT possible clicking in Cancel Checkout since there is a payment method already added.
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depends on backport 005769125Q1 scheduled Paloma [25Q1][SCO] If Payment Methods are added in CCO to fill what is required, the ticket can not be completed in SCO 
Not all the children of this issue are yet resolved or closed.
png PaidButCanNotContinue.png (55,331) 2025-01-16 16:46
https://issues.openbravo.com/file_download.php?file_id=20741&type=bug
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Issue History
2025-01-16 16:46lorenzofidalgoNew Issue
2025-01-16 16:46lorenzofidalgoAssigned To => Retail
2025-01-16 16:46lorenzofidalgoFile Added: PaidButCanNotContinue.png
2025-01-16 16:46lorenzofidalgoTriggers an Emergency Pack => No
2025-01-17 05:21jorgewederagoAssigned ToRetail => jorgewederago
2025-01-20 12:29jorgewederagoStatusnew => scheduled
2025-01-20 12:29jorgewederagoAssigned Tojorgewederago => Paloma
2025-01-20 12:29jorgewederagoStatusscheduled => acknowledged
2025-01-20 12:30jorgewederagoStatusacknowledged => scheduled

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