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0057670POS2POSpublic2025-01-16 16:462025-03-29 08:05
lorenzofidalgo 
Paloma 
normalmajoralways
closedduplicate 
5
 
 
approved
No
No
0057670: [25Q1][SCO] If Payment Methods are added in CCO to fill what is required, the ticket can not be completed in SCO
SCO gets stuck in "Payment" step and the ticket can not be completed in SCO if the required payments have been previously added in CCO. So the user is forced to move again to CCO to complete the ticket.
0-Login CCO as vallblanca, add 1x "Insect Repelent" to the ticket and click PAY button.
1-Click Cash Payment Method to pay the ticket in full (DO NOT click "Done" button).
2-At the botton right of the screen, click SCO icon to go to SCO.
3-Now, click "FINISH AND PAY" button. Click "CONFIRM BASKET" button and "CONTINUE WITHOUT ACCOUNT". DEFECT: Realise, when hovering over the payment methods, it is not possible to pay (since the payment is already completed) but it is not possible either to continue. The user is forced to go back to CCO to complete that ticket. It is also NOT possible clicking in Cancel Checkout since there is a payment method already added.
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depends on backport 005769125Q1 closed Paloma [25Q1][SCO] If Payment Methods are added in CCO to fill what is required, the ticket can not be completed in SCO 
png PaidButCanNotContinue.png (55,331) 2025-01-16 16:46
https://issues.openbravo.com/file_download.php?file_id=20741&type=bug
png
Issue History
2025-01-16 16:46lorenzofidalgoNew Issue
2025-01-16 16:46lorenzofidalgoAssigned To => Retail
2025-01-16 16:46lorenzofidalgoFile Added: PaidButCanNotContinue.png
2025-01-16 16:46lorenzofidalgoOBNetwork customer => No
2025-01-16 16:46lorenzofidalgoTriggers an Emergency Pack => No
2025-01-17 05:21jorgewederagoAssigned ToRetail => jorgewederago
2025-01-20 12:29jorgewederagoStatusnew => scheduled
2025-01-20 12:29jorgewederagoAssigned Tojorgewederago => Paloma
2025-01-20 12:29jorgewederagoStatusscheduled => acknowledged
2025-01-20 12:30jorgewederagoStatusacknowledged => scheduled
2025-01-21 11:46hgbotMerge Request Status => open
2025-01-21 11:46hgbotNote Added: 0174461
2025-01-21 11:53PalomaStatusscheduled => acknowledged
2025-01-21 11:53PalomaStatusacknowledged => scheduled
2025-01-21 11:56PalomaStatusscheduled => acknowledged
2025-01-21 11:57PalomaStatusacknowledged => scheduled
2025-01-27 06:38hgbotMerge Request Statusopen => approved
2025-01-27 09:10hgbotNote Added: 0174728
2025-03-29 08:05AugustoMauchNote Added: 0177694
2025-03-29 08:05AugustoMauchStatusscheduled => closed
2025-03-29 08:05AugustoMauchResolutionopen => duplicate

Notes
(0174461)
hgbot   
2025-01-21 11:46   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/merge_requests/139 [^]
(0174728)
hgbot   
2025-01-27 09:10   
Merge request merged: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/merge_requests/139 [^]
(0177694)
AugustoMauch   
2025-03-29 08:05   
Exported to Jira: https://openbravo.atlassian.net/browse/RM-18642 [^]