Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0057517 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2024-12-20 10:41 | 2025-01-16 11:59 | |||
| Reporter | kchoperena | View Status | public | |||||
| Assigned To | radhakrishnan | |||||||
| Priority | high | Resolution | unable to reproduce | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | OBPS | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057517: JS error when clicking on DONE with prepayments enabled in a fully paid order | |||||||
| Description | Having prepayments enabled, if we reopen the order, navigate to the payment section and click on DONE, a JS error appears The error happens in the CashupUtils.js line 290: prepaymentsAmount = OB.DEC.sub(ticket.obposPrepaymentamt, deliveredGrossAmount) <= 0 ? ticket.obposPrepaymentamt : OB.DEC.sub(ticket.obposPrepaymentamt, deliveredGrossAmount); | |||||||
| Steps To Reproduce | VIDEO: https://drive.google.com/file/d/1dLcqXZN6cBNE2LceT7rtlzZJQL8NINsM/view?usp=sharing [^] PRE-REQUIREMENTS: - Have enabled prepayments STEPS: 1.- Log into the POS2 2.- Add a pick up in store product line to the ticket 3.- Pay completely the ticket and complete it 4.- Reopen the ticket 5.- Go to payment section and click in DONE RESULT: An error will happen and the delivery will not be performed | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Screenshot from 2024-12-23 11-18-54.png [^] (187,883 bytes) 2024-12-23 11:30
Screenshot from 2024-12-23 11-18-59.png [^] (203,579 bytes) 2024-12-23 11:31
Screenshot from 2024-12-23 11-30-25.png [^] (544,659 bytes) 2024-12-23 11:31 | |||||||
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(0173610) mtaal (viewer) 2024-12-23 10:23 |
Some questions: - Can you provide the error message and also the error from the log? - In which environment does this happen? - Can it be reproduced in live builds? |
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(0173622) kchoperena (viewer) 2024-12-23 11:44 |
I noticed that the issue is not related to the delivery functionality. It is a general bug in the POS when you reopen a ticket fully paid and click again in DONE button to synchronize it VIDEO with easier steps to reproduce: https://drive.google.com/file/d/1dLcqXZN6cBNE2LceT7rtlzZJQL8NINsM/view?usp=sharing [^] Probably it makes sense to involve someone from the POS team or directly assign them the issue |
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(0173732) aferraz (viewer) 2024-12-30 13:54 |
Jira: https://openbravo.atlassian.net/browse/RM-20130 [^] |
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(0174223) kchoperena (viewer) 2025-01-16 11:59 |
Not reproduced anymore |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-12-20 10:41 | kchoperena | New Issue | |
| 2024-12-20 10:41 | kchoperena | Assigned To | => Retail |
| 2024-12-20 10:41 | kchoperena | OBNetwork customer | => OBPS |
| 2024-12-20 10:41 | kchoperena | Triggers an Emergency Pack | => No |
| 2024-12-20 12:09 | guillermogil | Assigned To | Retail => Triage Omni WMS |
| 2024-12-20 13:17 | kchoperena | Steps to Reproduce Updated | View Revisions |
| 2024-12-23 10:23 | mtaal | Note Added: 0173610 | |
| 2024-12-23 10:23 | mtaal | Status | new => feedback |
| 2024-12-23 11:30 | kchoperena | File Added: Screenshot from 2024-12-23 11-18-54.png | |
| 2024-12-23 11:31 | kchoperena | File Added: Screenshot from 2024-12-23 11-18-59.png | |
| 2024-12-23 11:31 | kchoperena | File Added: Screenshot from 2024-12-23 11-30-25.png | |
| 2024-12-23 11:44 | kchoperena | Note Added: 0173622 | |
| 2024-12-23 12:32 | kchoperena | Assigned To | Triage Omni WMS => Retail |
| 2024-12-23 12:32 | kchoperena | Status | feedback => new |
| 2024-12-23 12:33 | kchoperena | Steps to Reproduce Updated | View Revisions |
| 2024-12-23 16:14 | guillermogil | Assigned To | Retail => guillermogil |
| 2024-12-23 16:14 | guillermogil | Assigned To | guillermogil => Triage Omni OMS |
| 2024-12-23 16:17 | kchoperena | Steps to Reproduce Updated | View Revisions |
| 2024-12-23 16:44 | kchoperena | Summary | The functionality that delivers an order that has lines prepared ready to deliver and is paid completely is broken => JS error when clicking on DONE with prepayments enabled in a fully paid order |
| 2024-12-23 16:44 | kchoperena | Description Updated | View Revisions |
| 2024-12-23 16:44 | kchoperena | Steps to Reproduce Updated | View Revisions |
| 2024-12-23 16:47 | kchoperena | Description Updated | View Revisions |
| 2024-12-30 13:54 | aferraz | Assigned To | Triage Omni OMS => radhakrishnan |
| 2024-12-30 13:54 | aferraz | Note Added: 0173732 | |
| 2025-01-16 11:59 | kchoperena | Note Added: 0174223 | |
| 2025-01-16 11:59 | kchoperena | Status | new => closed |
| 2025-01-16 11:59 | kchoperena | Resolution | open => unable to reproduce |
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Issue History |
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