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| ID | ||||||||||||
| 0057237 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | always | 2024-11-21 15:42 | 2024-12-20 21:29 | |||||||
| Reporter | charlotte_vasseur | View Status | public | |||||||||
| Assigned To | fofarril | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057237: [Return Input] Return Ticket / Verified Return: User input Return Line is always used when modifying the Return Input | |||||||||||
| Description | After choosing a return reason for products, via Return Ticket or Verified Return, when selecting 'User Input' in POS: the user input pop-up of Return Line is displayed instead of the user input linked to Return Ticket / Verified Return | |||||||||||
| Steps To Reproduce | In Openbravo backoffice: Products to use for this test have 'Returnable' = Yes In 'User Action Input’ window, define a user action input with: - user action 'Return Line' + desired user input - user action 'Return Ticket' + desired user input - user action 'Verified Return Ticket' + desired user input (see Conf User Action Input BO.png) The POS user has a role with the required user action access configured with 'Input Request Type' = 'Defined Actions Input': - 'Return Line' - 'Return Ticket' - 'Verified Return' Login in POS with a correct user on the channel touchpoint Add products P1 and P2 Click on the '3 dots' button and select 'Convert to return' On the return input pop-up, the user input used is the one linked to the user action 'Return Ticket' (OK - see Return Ticket Reason when converting to return OK.png) Select a reason and apply the same for both products Click on a product line and select 'Return Input' => On the return input pop-up, the user input is not the one linked to the user action 'Return Ticket', but the one linked to the user action 'Return Line' (See Return Input return ticket on a product line KO.png) Same on multi-selection of products when selecting 'Return Input' (See Return Input return ticket on multi product lines KO.png) Same when doing a verified return, choosing a reason and selecting 'Return Input' on a line / via multi-selection (See Return Input verified return on multi product lines KO.png) OK when doing a verified return, choosing a reason and selecting 'Return Input' on a line / via multi-selection (See Return Input return line on a product line OK.png) | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  Conf User Action Input BO.png [^] (80,057 bytes) 2024-11-21 15:42
Return Ticket Reason when converting to return OK.png [^] (104,166 bytes) 2024-11-21 15:42
Return Input return ticket on a product line KO.png [^] (117,110 bytes) 2024-11-21 15:43
Return Input return ticket on multi product lines KO.png [^] (146,840 bytes) 2024-11-21 15:43
Return Input verified return on multi product lines KO.png [^] (141,317 bytes) 2024-11-21 15:43
Return Input return line on a product line OK.png [^] (138,721 bytes) 2024-11-21 15:43
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(0172439) charlotte_vasseur (reporter) 2024-11-21 16:52 |
This means that in case we mix verified return + return line, if we select all the lines via multi-selection and choose 'Return Input': The 'Apply the same' checkbox should concern only the lines linked to the verified return, and another pop-up for the return line should be displayed |
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(0173577) hgbot (developer) 2024-12-20 21:29 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3272 [^] |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-11-21 15:42 | charlotte_vasseur | New Issue | |
| 2024-11-21 15:42 | charlotte_vasseur | Assigned To | => Retail |
| 2024-11-21 15:42 | charlotte_vasseur | File Added: Conf User Action Input BO.png | |
| 2024-11-21 15:42 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2024-11-21 15:42 | charlotte_vasseur | File Added: Return Ticket Reason when converting to return OK.png | |
| 2024-11-21 15:43 | charlotte_vasseur | File Added: Return Input return ticket on a product line KO.png | |
| 2024-11-21 15:43 | charlotte_vasseur | File Added: Return Input return ticket on multi product lines KO.png | |
| 2024-11-21 15:43 | charlotte_vasseur | File Added: Return Input verified return on multi product lines KO.png | |
| 2024-11-21 15:43 | charlotte_vasseur | File Added: Return Input return line on a product line OK.png | |
| 2024-11-21 16:52 | charlotte_vasseur | Note Added: 0172439 | |
| 2024-12-17 20:40 | fofarril | Assigned To | Retail => fofarril |
| 2024-12-17 20:41 | fofarril | Status | new => scheduled |
| 2024-12-20 21:29 | hgbot | Note Added: 0173577 | |
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Issue History |
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