0057183: Copy Retail Store process cannot be performed in livebuilds due to unclear error messages

Description

When trying to perform a Copy Retail Store is extremely easy to get stuck due to the specific requirements of the operation, and even more so because sometimes the error messages do not provide any help

Steps To Reproduce

the steps followed are intended to create a new organization at the same level as White valley Spain with a store configured to work with the Germany connector

first create this new organization using the Initial Organization Setup window
- organization: White Valley Germany
- organization username: openbravo

the steps followed are intended to create a new organization at the same level as White valley Spain with a store configured to work with the Germany connector

first create this new organization using the Initial Organization Setup window
- organization: White Valley Germany
- organization username: openbravo
- password: openbravo
- orgnization type: legal without accounting
- parent organization: the White Valley group
- include accounting file checkbox: unchceked

Modify the error messages so they give more information about the exact part that is failing

once this organization is created change its configuration in the Organization window
- summary level checkbox: checked
also add a german address like: Alexanderpl. 1, 10178 Berlin, Germany

With the organization properly configured go to Copy Retail Store window
and input the following parameters:
- store to copy: vall blanca store
- target organization: white valley germany
- parent organization: white valley group
- default: default-*
- search key: GST
- name: White Valley Germany store
- currency: EUR
- country: Germany
- use file checkbox: unchecked
- POS terminal search key: GST
- list price: sale pricelist customer valley group
- assortment: white valley group product list
- business partner category: customer

once this is executed it will fail because it is unable to copy the roles since they already exist. The solution performed for this case is to deactivate the roles that cause problems and create them manually later.
Same thing happens with the vallblanca warehouse. we deactivate it as well intending to create it later

After this, an error message related to rounding payment appears as depicted in the case1 picture. The solution applied is to change the rounding payment method to be marked as credit in the touchpoint type window.

The last step to follow is to execute the copy retail store again and the error shown is the one depicted in the case2 picture. The attempted solution was to properly eliminate all the g/l items being used by the payment methods, but this did not solve the problem and no other information could be inferred

Proposed Solution

Modify the error messages so they give more information about the exact part that is failing

Issue History
Date Modified	Username	Field	Change
2024-11-19 13:26	xabier_egues	New Issue
2024-11-19 13:26	xabier_egues	Assigned To	=> Retail
2024-11-19 13:26	xabier_egues	File Added: case1.png
2024-11-19 13:26	xabier_egues	Triggers an Emergency Pack	=> No
2024-11-19 13:27	xabier_egues	File Added: case2.png
2024-11-20 08:54	xabier_egues	Summary	unclear error messages prevent from performing Copy Retail Store process => Copy Retail Store process cannot be performed in livebuilds due to unclear error messages

Relationships [ Relation Graph ] [ Dependency Graph ]

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