Openbravo Issue Tracking System - Retail Modules | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0057183 | Retail Modules | Copy Retail Store | public | 2024-11-19 13:26 | 2024-11-20 08:54 |
Reporter | xabier_egues | ||||
Assigned To | Retail | ||||
Priority | normal | Severity | major | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0057183: Copy Retail Store process cannot be performed in livebuilds due to unclear error messages | ||||
Description | When trying to perform a Copy Retail Store is extremely easy to get stuck due to the specific requirements of the operation, and even more so because sometimes the error messages do not provide any help | ||||
Steps To Reproduce | the steps followed are intended to create a new organization at the same level as White valley Spain with a store configured to work with the Germany connector first create this new organization using the Initial Organization Setup window - organization: White Valley Germany - organization username: openbravo the steps followed are intended to create a new organization at the same level as White valley Spain with a store configured to work with the Germany connector first create this new organization using the Initial Organization Setup window - organization: White Valley Germany - organization username: openbravo - password: openbravo - orgnization type: legal without accounting - parent organization: the White Valley group - include accounting file checkbox: unchceked Modify the error messages so they give more information about the exact part that is failing once this organization is created change its configuration in the Organization window - summary level checkbox: checked also add a german address like: Alexanderpl. 1, 10178 Berlin, Germany With the organization properly configured go to Copy Retail Store window and input the following parameters: - store to copy: vall blanca store - target organization: white valley germany - parent organization: white valley group - default: default-* - search key: GST - name: White Valley Germany store - currency: EUR - country: Germany - use file checkbox: unchecked - POS terminal search key: GST - list price: sale pricelist customer valley group - assortment: white valley group product list - business partner category: customer once this is executed it will fail because it is unable to copy the roles since they already exist. The solution performed for this case is to deactivate the roles that cause problems and create them manually later. Same thing happens with the vallblanca warehouse. we deactivate it as well intending to create it later After this, an error message related to rounding payment appears as depicted in the case1 picture. The solution applied is to change the rounding payment method to be marked as credit in the touchpoint type window. The last step to follow is to execute the copy retail store again and the error shown is the one depicted in the case2 picture. The attempted solution was to properly eliminate all the g/l items being used by the payment methods, but this did not solve the problem and no other information could be inferred | ||||
Proposed Solution | Modify the error messages so they give more information about the exact part that is failing | ||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | case1.png (239,708) 2024-11-19 13:26 https://issues.openbravo.com/file_download.php?file_id=20520&type=bug case2.png (279,053) 2024-11-19 13:27 https://issues.openbravo.com/file_download.php?file_id=20521&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2024-11-19 13:26 | xabier_egues | New Issue | |||
2024-11-19 13:26 | xabier_egues | Assigned To | => Retail | ||
2024-11-19 13:26 | xabier_egues | File Added: case1.png | |||
2024-11-19 13:26 | xabier_egues | Triggers an Emergency Pack | => No | ||
2024-11-19 13:27 | xabier_egues | File Added: case2.png | |||
2024-11-20 08:54 | xabier_egues | Summary | unclear error messages prevent from performing Copy Retail Store process => Copy Retail Store process cannot be performed in livebuilds due to unclear error messages |
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