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| ID | ||||||||||||
| 0057051 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | trivial | always | 2024-11-08 12:24 | 2025-01-30 14:52 | |||||||
| Reporter | charlotte_vasseur | View Status | public | |||||||||
| Assigned To | jorgewederago | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057051: [BLIND RETURN] Wrong message in tooltip when 'Return Line' is allowed online but grayed out | |||||||||||
| Description | When 'Return Line' is grayed out because we are already on a return, or on multi-selection a product is already returned, the message linked to 'Disable Blind return When Online' is wrongly displayed | |||||||||||
| Steps To Reproduce | In the backoffice Go to window 'Organization' Open the store 'Disable Blind return When Online' = N (See BO Disable Blind Return When Online = N.png) In POS Add a product to the ticket Click on 'Convert to Return' Click on the product line 'Return Line' button is grayed out (OK as we are already on a return) Try to click / move the mouse over the 'Return Line' button => A tooltip is displayed but the message 'You cannot do a online Blind return, check the checkbox at organization level' is wrong and should appear only if 'Disable Blind return When Online' = Y (See Wrong message on return order.png) Same when: Add a product to the ticket Add another product to the ticket and return this line Select all the products by checking them and click on the '3 dots' button on the multi-selection area 'Return Line' button is grayed out (OK as one product is already returned) Try to click / move the mouse over the 'Return Line' button => Same tooltip 'You cannot do a online Blind return, check the checkbox at organization level' is displayed (See Wrong message on multi selection.png) | |||||||||||
| Proposed Solution | As seen with Matthieu Ahn, we should have a message like 'You are already on a return' or 'The product is already returned' | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  BO Disable Blind Return When Online = N.png [^] (28,794 bytes) 2024-11-08 12:24
Wrong message on return order.png [^] (55,884 bytes) 2024-11-08 12:24
Wrong message on multi selection.png [^] (40,412 bytes) 2024-11-08 12:25
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| Date Modified | Username | Field | Change |
| 2024-11-08 12:24 | charlotte_vasseur | New Issue | |
| 2024-11-08 12:24 | charlotte_vasseur | Assigned To | => Retail |
| 2024-11-08 12:24 | charlotte_vasseur | File Added: BO Disable Blind Return When Online = N.png | |
| 2024-11-08 12:24 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2024-11-08 12:24 | charlotte_vasseur | File Added: Wrong message on return order.png | |
| 2024-11-08 12:25 | charlotte_vasseur | File Added: Wrong message on multi selection.png | |
| 2025-01-30 14:52 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-01-30 14:52 | guillermogil | Severity | minor => trivial |
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